Senior Program Manager IT chez 203-Internal Audit

• Program Management: Leads and oversees multiple medium and large-scale projects. Ensures program objectives align with the strategic goals of the organization. Manages the interdependencies between projects within a program. Defines program controls and project reporting structure. Manages all phases of project initiatives using the project management methodology to monitor program health, schedules, budget, resources, change management, mitigating risk, and communicating status updates throughout the program lifecycle.
• Project Management: Leads and oversees multiple large-scale complex projects. Ensures the project objectives align with the strategic goals of the business. Defines project controls and reporting structure. Manages all phases of project initiatives using the project management methodology while monitoring project health, schedules, budget, resources, managing change, mitigating risk, and communicating status updates throughout the project lifecycle. Conducts project phase gate reviews for quality control and monitoring.
• Business Partnership: Collaborates with business units in strategic planning, decision-making, and roadmap development. Collaborates with stakeholders to clearly define project goals, objectives, deliverables and ensure strategic alignment with organizational goals. Guides business units in identifying and developing solutions for challenges and opportunities including business process reengineering, requirements definition, planning, funding approval, change and risk mitigation activities. Proactively builds meaningful and trusted working relationships with sponsors/stakeholders while managing expectations around scope and value to be delivered.
• Leadership and People Management: Leads multiple, cross-functional teams through meaningful change utilizing the project management methodology (PMM). This includes effective stakeholder management, communication, strategic planning, and active management of scope, quality, schedule, risk, and budget. Leads and motivates project teams, fostering a collaborative and inclusive work environment. Supports team members by helping them overcome challenges and achieve project milestones. Leads the development of project management related training and provides guidance, mentoring, and coaching to help others develop necessary skills and foster a formidable team atmosphere.
• Delivery Effectiveness: Accountable for the timely completion of projects, tasks and deliverables within scope, on schedule, and within budget. Defines and manages quality standards across the program and projects. Defines key performance indicators (KPI) to measure overall program, projects, and team success. Tracks project progress against these metrics and implement corrective actions when necessary. Identifies potential risks, analyzes them, and recommends appropriate mitigation strategies.
• Communication Effectiveness: Communicates and participates in facilitation of meetings, presentations, and project interactions. Crafts high quality, precise and clear written communications, including project deliverables in alignment within Enterprise Project Management Office (EPMO) standards and formatting guidelines. Monitors and communicates project progress throughout the project lifecycle to all stakeholders. 
• Organizational and Personal Development: Develops, reviews, and updates all project management documentation / templates annually. Develops and enhances program and project management processes to improve the practice's efficiency and effectiveness. Seeks feedback on personal performance from project team, peers, managers, and business partners. Conducts post project reviews and drives lessons learned across the organization. 
• Performs all other duties and responsibilities as assigned.

• Bachelor’s degree in business, computer science, engineering, or a related study from an accredited institution, or equivalent experience. 
• Desired Certifications: Program Management Professional (PgMP) certified by Project Management Institute (PMI), Project Management Professional (PMP) certified by PMI and/or Certified Business Analysis Professional (CBAP) certified by the International Institute of Business Analysis (IIBA).
• Minimum of 3 years in program management. 
• Minimum of 8 years of project management and/or business process management responsibility in positions of increasing responsibility. 
• Proven record of accomplishment in managing programs, large-scale complex projects with IT focus. 
• Experience in leading cross functional teams and managing internal and external stakeholders
• Banking/financial industry or related field preferred.
• Excellent oral and written communication and interpersonal skills and collaborative management style to include teamwork and team building ability. 
• Effective conflict management, negotiating, analytical and problem-solving skills. Must be comfortable with ambiguity and time spent outside of comfort zone acquiring new skills
• Able to be flexible in a fast-paced dynamic environment with shifting roles and responsibilities. Must be technically creative and open-minded. 
• Must have a high attention to detail, be able to work under indirect supervision, and possess an above average understanding of information technology topics. 
• Able to work a hybrid work schedule. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Able to commute as necessary. 

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii.  We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans.  For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.