Sr. Director, Head of Digital Tech & Financial Product Engineering chez Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Responsibilities:

• Product and Platform Management:  Effectively communicates the product and platform vision for two key enterprise capabilities: Unified Enterprise Search and Enterprise Preference Management to product, engineering, business, and operations teams.  Know the relationship between product capabilities, applications to drive adoption roadmap of strategic platforms; able to influence, evangelize and foster reuse across portfolios; partner with key stakeholders to develop OKR's (measure what matters) and inform technology priorities for transformation with the least tech debt; provide guidance and direction to product strategy and roadmaps
• Technical Acumen: Using technical knowledge to influence the Product Vision, Technology Strategy, and Architecture continuum; Influences Product Management Roadmap and Provides Cross functional Leadership across engineering and product teams; Evangelizes best practices, processes, and tools for federated product development; Sets the Guiding Principles and Strategy for developing product on platforms
• Radius of influence:  represent Optum Technology platform strategies and execution to stakeholders in Technology, Optum and UnitedHealthcare Business, Product and Operations.  Develop a co-creation engagement model that drives progress on OKRs; takes setbacks and failures as learnings to the next iteration of actions and decisions
• Leadership:  strong intellectual curiosity and drive to understand complex and emerging technology; passionate about building products on platforms; remains comfortable and resilient in difficult conversations with executive leaders; anticipates adversity, stays focused and rebounds quickly; provides a steady hand in difficult situations and inspires others; acts as a coach to all teams; has a continuous talent pipeline and attracts top talent; demonstrates organizational agility
• Change Management: co-develop a high performing product model across all disciplines and partner with internal and external business stakeholders to enable seamless omni-channel experiences for those we serve. Anticipate barriers of adoption of the enterprise capabilities and drive strategies that will enable product engineering teams to benefit from the reuse and streamlined capabilities
• Consumer First Strategy: create a consumer-focused technology culture that lives and breathes customer success through data driven, real-time site telemetry, and consumer insights to continuously improve the performance and reliability
• Artificial Intelligence and Gen-AI Culture: reimagine consumer experiences through technology by leveraging highly personalized Artificial Intelligence and Machine Learning methods creating highly responsive and engaging consumer experiences

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