Head of Business Operations & Strategic Initiatives UK & Ireland - Aesthetics Division chez Galderma

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Overview:

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients and the healthcare professionals we serve every day. We aim to empower each employee and to promote their personal growth all the while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create unparalleled, direct impact.

Purpose of the Job:

This position plays a critical role in strengthening the AX UK leadership team, driving sustained business growth, expanding routes to market (including CORE strategy), and evolving with a B2B2C and B2C models. With a growing team size and strategic initiatives being transitioned to the Business Unit, this role will provide pivotal leadership and execution support across key operational and strategic priorities.

Key Responsibilities:

• Lead ongoing efficiency and effectiveness assessments across marketing, sales, and medical education functions; identify and implement continuous improvement initiatives.
• Optimise routes to market and drive customer acquisition strategies aligned with business objectives.
• Manage and execute CORE-type operational projects ensuring successful delivery and measurable impact.
• Collaborate and integrate with other Business Units (BUs) through Integrated Delivery Strategies (IDS) to leverage synergies and promote best practices.
• Oversee the deployment, implementation, and local development of digital tools such as Face and Connect, ensuring alignment with commercial and customer engagement strategies.
• Drive cross-functional alignment on strategic priorities and ensure the timely execution of key projects.
• Support the rollout of commercial policies, targeting strategies, and segmentation models to enhance market competitiveness.
• Develop and implement frameworks for decision-making, performance tracking, and reporting to increase business agility and responsiveness.
• Uphold and promote adherence to all company policies, procedures, and ethical standards across the team.
• Represent AX UK at congresses and industry events, acting as a brand ambassador to both internal and external stakeholders.
• Perform other responsibilities as required to support the development and success of the business, as directed by the line manager.

Profile Requirements and Competencies:

Qualifications and Experience

• 5–10 years of experience in commercial roles such as sales, marketing, or commercial excellence, or within management consulting.
• Previous experience managing accounts or a territory within a comparable organisation.
• Demonstrated project management expertise, particularly with complex, cross-functional initiatives.
• Strong analytical acumen, with experience working with large datasets, syndicated data, or similar tools; ability to derive insights and translate them into actionable plans.
• Digital fluency, including experience with commercial systems, integrated customer platforms, and preferably social media applications.
• Excellent interpersonal, communication, and stakeholder engagement skills.
• Proven ability to organise effectively and manage administrative tasks efficiently.
• People management experience is a strong advantage.