Forward Deployed AI Engineer (Hybrid) chez iTmethods Inc.

Company Overview:
iTmethods is a 20+ year-old firm specializing in managed services, enterprise AI, DevOps, and cloud integration. As an AWS MSP and SOC 2 Type II certified company, we're radically transforming from pre-AI capabilities to post-AI dominance through our iTmethodsONE platform—a central hub for AI/ML, DevOps, Cloud, Compliance, Security, and FinOps. Key offerings include:

• AI-Assisted Development (enterprise-grade coding assistants, MLOps integration for productivity boosts),
• Agentic AI Automation (autonomous agents for workflows, powered by partnerships for any enterprise use case—expertly managed by iTmethods),
• Modular DevOps & AI Ops (LEGO-like secure CI/CD workflows, flexible automation, scalable pipelines with MLOps integration),
• Self-Hosted ISV and Open Source Tools Platform (expertly managed by iTmethods for regulated industries, with hybrid/on-premise patterns),
• Secure Deployments & Optimization (24/7 monitoring, DevSecOps, FinOps for up to 50% cost reduction, GDPR-aligned protection),
• FinOps Capabilities (resource optimization, CapEx-to-OpEx conversion with up to 50% cost reduction, real-time visibility for ruthless efficiency).

With 50+ integrations (e.g., Coder, Sonar, GitHub, CI/CD, Jfrog, AWS, Azure), we deliver up to 67% development cycle reductions and drive results for enterprises across the US, Canada, and Europe. Profitable and founder-led, we operate with warrior mindset—urgency, speed, and purpose—to seize $85.2B+ opportunities in self-hosted/Agentic AI and FinOps via strategic partnerships. Our customer-obsessed culture is shifting to a post-AI era of ruthless efficiency, elite performance, and extraordinary value creation, with no spectators—only warriors.

Role Summary:
As a Forward Deployed AI Engineer, you'll be on the front lines supporting our AI initiatives—deploying and customizing AI-assisted development tools and Agentic AI agents for enterprise customers. This hands-on role requires warrior-speed execution to integrate solutions via iTmethodsONE and partners, driving up to 67% cycle reductions and up to 50% cost savings for client success. You'll thrive with zero-excuses urgency, embedding AI for market dominance while embodying elite performance, reporting to the Director of Delivery and Operations.

Key Responsibilities:

• Deploy and customize AI-assisted development tools (e.g., coding assistants, MLOps) and Agentic AI agents for enterprise clients, ensuring secure, self-hosted integrations with iTmethodsONE and partners.
• Work directly with customers onsite or remotely to assess needs, prototype solutions, and optimize deployments for up to 67% cycle reductions and up to 50% cost savings.
• Collaborate with cross-functional teams and partners to build and scale AI agents for workflows like automation, decision-making, and compliance in regulated industries.
• Execute hands-on troubleshooting, performance tuning, and rapid iterations in 12-week frameworks with war room sessions, leveraging hyperscalers (AWS/Azure) and tools like CI/CD.
• Contribute to internal AI adoption and customer success, fostering a warrior culture of innovation through training, feedback loops, and fixed-price outcome delivery.
• Track deployment metrics (e.g., utilization, ROI) and provide insights to refine offerings for 3x faster delivery.

Qualifications:

• 5+ years in AI/ML engineering, DevOps, or forward-deployed roles with hands-on deployment/customization experience.
• Expertise in AI-assisted tools (e.g., MLOps, coding assistants) and Agentic AI (autonomous agents, LLMs like Bedrock/OpenAI).
• Strong skills in cloud platforms (AWS/Azure), DevOps tools (CI/CD, GitHub, Kubernetes/Helm), security (DevSecOps/GDPR), and integrations for regulated environments.
• Proven track record deploying solutions for enterprise clients, with emphasis on agility, problem-solving, and results in fast-paced settings.
• Warrior mindset: Demonstrated urgency, speed, and purpose in execution; ability to thrive without bureaucracy while driving synergies.
• Bachelor's/Master's in Computer Science, Engineering, or related; AI/ML certifications (e.g., AWS ML Specialty) a plus.
• Willing to travel for client deployments; based in or willing to relocate to Toronto or Austin.

What We Offer:

• Competitive salary ($140K–$180K base CAD/USD, depending on location/experience) + performance incentives tied to deployment successes and AI metrics.
• Hybrid work (in-person meetings, war-rooms for rapid decision making, key milestones), professional development (e.g., AI certifications, partner training), and impact via our elite performer path—fast-track growth, signature projects, and direct leadership access.
• Inclusive culture focused on innovation, customer obsession, and work-life balance—but with warrior mentality for extraordinary value and 5x productivity gains.

iTmethods is an equal opportunity employer. Apply with resume and cover letter highlighting AI deployment achievements.