Resort Safety Shift Manager chez Butlin's

About the role

As Resort Safety Shift Manager you will be directly leading a team of Resort Safety (Security) Team Members for a large, complex holiday destination. 

Carrying out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a positive relationship with the guests. 
 

You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement. 
 

You will carry out individual team member appraisals and coach and support the team during tasks to ensure we have a highly trained and fulfilled team. Your role ensures compliance with relevant legislation, company Fire, SIA, Licensing and health & safety policies within your area of responsibility and help others to challenge themselves to innovate in any areas that will help the results of the business.   
 

You will also drive team selection, recruitment, and retention with an emphasis on wellbeing. 

 

As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

 

This role will predominantly be night working (with occasional daytime working to meet business needs – such as training, recruitment etc.).

This role covers a 5-day working week over 7 days, so flexibility is very important. 

You must have knowledge of working in the private security industry. This role would  ideally suit someone who wants to make the transition from either experienced Team Member or Supervisor who wants to take the first step into Management, or an security shift manager moving into the holiday industry.

You should have previous experience in leading teams within a busy security or safety environment where a balance of quality and safety is important.
 
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
 

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.

The successful candidate will hold an in-date valid  SIA (Door Supervision) License, and full driving license (you will be required to drive company vehicles around resort).

PLEASE NOTE: Accommodation is NOT provided with this role.