After-Hours Building Manager chez California State University, Long Beach

GENERAL STATEMENT

Under the general supervision and direction of the USU Operations Manager, the After-Hours Building Manager is responsible for the overall operations of the After-Hours Study Center, in the absence of building management full-time staff.   The After-Hours Building Manager will assist in various duties as assigned, both technical and professional in a part-time capacity, to gain practical experience in the University Student Union field.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1.             Enforces and ensures compliance with established CSULB and ASI policies and procedures. Oversees the ASI After Hours Study Center in the absence of building management full-time staff. Patrols the assigned study center area, reporting any activities that may affect guests within the After-Hours Study Center.

2.             Retrieves building keys for the purpose of gaining access to required areas of the facility.

3.             Communicates with facility staff via cell phone and two-way radio throughout shift.

4.              Oversees the After-Hours Study Center and secures the designated area when not in use.

5.             Conducts traffic counts of designated areas on an hourly basis throughout shift and processes appropriate paperwork.

6.             Resets and cleans tables and chairs in areas according to corresponding diagrams and assists facilities staff when necessary.

7.             Responsible for ensuring the space is clean and cleaning small spills in the designated area and notifying facilities staff for major spills.

8.             Ensures that guests remain in the designated area and do not wander into areas restricted to staff only.

9.             Regularly checks to see that the area is functioning normally, i.e., proper room set-up, lighting, temperature, etc.

10.          Greets, checks-in/out and assists guests and actively monitors the After-Hours Study Center. 

11.          Remains present and available to assist guests at the designated check-in station when not conducting walkthroughs or traffic counts.

12.          Prepares clear and concise electronic shift reports regarding events, issues with staff, guests or services, conditions of the building, building infrastructure, and furnishings. Reports will include actions taken to address issues along with additional information so building management can start problem solving as soon as possible.  

13.          Offers information about the campus and ASI to guests.

14.          Assists with maintaining stock levels of supplies.

15.          Performs related work as assigned.

MINIMUM QUALIFICATIONS

Education and/or Experience 

Must be enrolled at California State University, Long Beach in at least six units and in good standing. Experience in other college unions is desirable.  

Knowledge and Abilities 

This position requires a high level of skill and the ability to acquire substantial technical competence.  Applicant must be able to take initiative, be responsible and correct errors as needed.   The incumbent is responsible for becoming thoroughly familiar with all sections of the current CSULB Campus Regulations and University Student Union Facilities Use Policy.  Must be a quick learner with the ability to assess situations and make sound, independent decisions. Must have the ability to speak, write and effectively communicate fluently in English.  Ability to perform complex tasks without detailed supervision. Ability to understand procedure manuals, instructions and diagrams.  Ability to be self-directed with minimal supervision.

Certificates, Licenses or Registrations 

• CPR/First Aid/AED certification or ability to obtain within 30 days of employment
• Additional certifications and trainings may be required and must be completed within the first 30 days of employment
• California Driver’s License is preferred as incumbent will have the opportunity to drive university vehicles as needed including ASI carts, van and/or truck.

OTHER QUALIFICATIONS

Mandated Reporter

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the CSU Executive Order 1083 as a condition of employment.

Schedule

Must be available to work late evenings (8:45PM – 12:15AM) during the academic year (Fall and Spring semesters) and be available to work Building Manager shifts year-round when coverage is needed.  Only eligible to assist with Event Building Manager shifts if trained. 

Ability to interpret and carry out CSULB and ASI policy as it relates to the activities of individuals or groups utilizing the facility.  Position requires that the incumbent be patient, trustworthy, dedicated, responsive to student needs, outgoing, and persevere.  Employee must have strong customer service skills, be adaptable to last-minute changes and have the ability to work effectively with a wide variety of people and personalities.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk and talk, or hear. The employee is regularly required to use hands to utilize computer keyboard, , troubleshoot equipment, etc. The employee is occasionally required to sit at a desk; reach with hands and arms to store and retrieve supplies; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 50 pounds, and occasionally move or lift up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, risk of electrical shock from operation of computer equipment. Otherwise, the noise level in the work environment is usually moderate.