Front Desk Officer chez Alumil

• Maintaining the office front desk and receiving calls on the front desk
• Database Management – Maintain all the leads in excel format
• Use scripts provided to inform the clients about product’s features and present their benefits.
• Calling leads generated from Events, Digital campaigns, Direct calls, showrooms etc.
• Segregating the leads
• Assigning the filtered leads to the sales team
• Follow up on the leads with the sales team
• Preparing a report on the salient leads and achievements
• Attending to customer grievances and passing it on to the technical team
• Answering incoming calls from prospective customers
• Maintaining the inventory of the marketing material
• Take up the role of a showroom consultant once the showroom is in place

Requirements

• Politeness
• Organization
• Good communication
• Flexibility
• Consistency
• Willingness

• Ability to communicate and think analytically
• Ability to perform under pressure
• A systematic and tactical way of working
• Responsibility and effectiveness in lead-capturing