Position Number: 22103740 County: Washington Posting End Date: 08/28/2025 Anticipated Starting Salary: $63,086.00 DCFS
Hiring Manager; Natosha Lowrey
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Social Services Programs - Competitive
Classification: Social Services County Manager I
Class Code: SSP12C
Pay Grade: SGS08
Salary Range: $63,086 - $93,367
Job Summary
The Social Services County Manager I is responsible for the coordination and daily oversight of social service program operations in a small county DHS office. This role ensures the efficient delivery of essential services such as SNAP, Medicaid, TANF, and child and adult protective services by supervising frontline staff and maintaining compliance with applicable regulations. As the first-tier manager, this position serves as a direct link between community needs and DHS administrative goals.
Primary Responsibilities
Supervise, coordinate, and monitor day-to-day operations and staff in the administration of public assistance and protective services programs.Ensure timely and accurate processing of eligibility determinations and case management activities.Provide guidance, support, and performance feedback to frontline staff, including caseworkers and eligibility specialists.Interpret and enforce DHS policy manuals and federal/state regulations to ensure program compliance.Manage client service escalations, mediate disputes, and maintain confidentiality of sensitive information.Participate in workforce planning, staff scheduling, and basic budget tracking.Act as a liaison between the county office, community partners, and central DHS divisions.Maintain accurate records, prepare required reports, and contribute to internal audits and quality assurance efforts.Support community engagement activities and represent DHS at local meetings or emergency preparedness initiatives.
Knowledge and Skills
Knowledge of state and federal laws related to social services, public assistance, protective services, and eligibility programs.Knowledge of budget development, resource allocation, data analysis, and personnel management.Ability to develop partnerships, lead large and diverse teams, and interpret policies.Ability to communicate effectively with diverse communities, evaluate programs, and think critically.Skilled in time management, organization, and problem solving.Skilled in crisis management, conflict resolution, and strategic planning.
Minimum Qualifications
At least three years of experience in human services, social services, public administration, or a related field.
Licensure/Certifications
N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Ces cookies sont nécessaires au fonctionnement du site web et ne peuvent pas être désactivés dans nos systèmes. Vous pouvez configurer votre navigateur pour qu'il bloque ces cookies, mais certaines parties du site risquent alors de ne pas fonctionner.
Sécurité
Expérience utilisateur
Cookies ciblés
Ces cookies sont placés par nos partenaires publicitaires via notre site web. Ils peuvent être utilisés par ces entreprises pour créer un profil de vos intérêts et vous montrer des publicités pertinentes ailleurs.
Google Analytics
Google Ads
Nous utilisons des cookies
🍪
Notre site web utilise des cookies et des technologies similaires pour personnaliser le contenu, optimiser l'expérience de l'utilisateur, individualiser et évaluer la publicité. En cliquant sur OK ou en activant une option dans les paramètres des cookies, vous acceptez cela.
Les meilleurs emplois à distance par courriel
Rejoins 5'000+ personnes qui reçoivent des alertes hebdomadaires avec des emplois à distance!
