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Inside Sales Representative chez Tiger Solar

Tiger Solar · Charlottesville, États-Unis d'Amérique · Onsite

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Description

Inside Sales Representative

Essential Duties and Responsibilities

  • Lead Qualification
  • Contact potential customers via phone, text, or email to assess their interest in solar energy solutions.
  • Gather relevant information to determine the lead's suitability for solar products and services.
  • Appointment Setting
  • Schedule appointments for our solar sales consultants based on lead qualification and availability.
  • Utilize a CRM system to manage and track leads/appointments, ensuring accurate and up-to-date information.
  • Follow-up on Old Leads
  • Re-engage with older leads to identify and renew interest or change in circumstances.
  • Implement strategies to revitalize and convert old leads in appointments.
  • Customer Relationship Management
  • Build and maintain positive relationships with potential customers.
  • Provide additional information and address inquiries to enhance the lead’s understanding of our solar offerings.
  • Performance Metrics
  • Meet and exceed weekly and monthly appointment-setting targets.
  • Provide regular reporting/feedback on lead generation, appointment scheduling, and conversion rates.

Requirements

Qualifications and Experience

  • 18 years of age with a valid driver’s license
  • Criminal/civil background checks and motor vehicle records search will be required in compliance with any applicable laws and regulations.
  • Relationship builder who displays a positive, “Can-Do” attitude and delivers excellent customer service.
  • Ability to understand and follow directions.
  • Clear understanding and ability to enthusiastically promote safe workplace practices and procedures.
  • Demonstrated ability to operate in a manner consistent with Tiger Solar’s organizational policies, procedures, and culture.
  • Ability to communicate with peers, supervisor, and all other external individuals both effectively and respectfully.
  • Strong communication and interpersonal skills
  • Previous experience in appointment setting, telemarketing, or a related field is preferred.
  • Familiarity with Microsoft Products

Physical Demands and Work Environment

  • Capable of lifting items such as office supplies sometimes weighing over 25 lbs. as needed.
  • Capable of sitting and operating a computer and related equipment for extended periods
  • Able to effectively communicate verbally and in written correspondence with team members and/or customers.
  • Able to read and understand various signage, instructions, and related paperwork.
  • Able to work outside in various weather conditions for extended periods.
  • Able to work in/on confined or uneven areas for extended periods.
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