Entry Level Customer Service Agent chez Hustle Notice Biz
Hustle Notice Biz · Boston, États-Unis d'Amérique · Onsite
- Bureau à Boston
Job Description
We are seeking an enthusiastic and motivated Entry Level Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and providing exceptional service that reflects our commitment to quality and satisfaction.
Key Responsibilities
Responsibilities
- Handle incoming customer service inquiries by phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with order placements, modifications, and cancellations.
- Resolve customer complaints in a professional and timely manner.
- Document customer interactions and feedback in our system.
- Collaborate with team members to improve service delivery.
Skills, Knowledge and Expertise
Qualifications
- High school diploma or equivalent; higher education preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage time effectively.
- Proficiency in Microsoft Office and familiarity with CRM software.
- Demonstrated ability to work effectively in a team setting.
Benefits
Benefits
- Competitive salary ($60,000 – $67,000 per year
- Opportunities for professional growth and career advancement
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Supportive and collaborative work environmen
- Ongoing training and skill development programs
