TRIO Student Support Specialist chez Grays Harbor College

About the Department

Grays Harbor College invites applications for the position of Student Support Specialist for the TRIOSSS grants. Note: This is a grant funded position and it is anticipated it will last for one-year (and possibly longer if the project receives continued funding).  The grants are intended to improve the graduation and transfer rates for first-generation students, low-eligible students, and students with disabilities. The mission of the grants is to provide intensive support to 160 students each year. position reports to the Director for TRIO SSS.  

The Student Support Specialist is a full-time, exempt position. Grays Harbor College has an excellent benefits package to include medical, dental, vision, basic life insurance, primary and supplemental retirement programs and long-term disability insurance. Full-time employees will also receive 15.34 hours of vacation leave per month, 8 hours of sick leave per month and 4 personal leave days a year. Washington state also observes 11 paid holidays per year.  

This position at Grays Harbor College has been designated as a bargaining unit position represented by the Grays Harbor College Federation of Teachers, Local 4984.  The union and the college have a collective bargaining agreement (referred to as the contract) that is posted on the GHC website at https://www.ghc.edu/hr/labor-relations

About the College                                                                 .
Grays Harbor College serves the communities of Grays Harbor and Pacific counties on the Pacific coast of Washington. Located in Aberdeen, Washington at the base of the beautiful Olympic Peninsula, the College is less than an hour away from scenic Pacific Ocean beaches and close to both the Olympic and Mount Rainier National Parks. Grays Harbor provides the perfect landscape to enjoy the abundance of excellent outdoor activities such as camping, hiking, biking, fishing, clam digging, surfing, boating, and various kayak/canoe paddling opportunities. Grays Harbor College is located on the ancestral lands of the Chehalis, Chinook, Quinault and Shoalwater Bay Peoples. For more information about working for the college and living in Grays Harbor visit https://www.ghc.edu/hr

Grays Harbor is committed to providing excellent educational opportunities. We prioritize student learning, promote student and faculty success, foster an inclusive environment, manage our resources, and connect with the community. We strive to create a culturally relevant environment on campus and in the community by learning and practicing equity-mindedness and promoting faculty, staff, and student diversity.

Position Duties

• Work directly with TRIO participants to provide services and support in the form of academic planning, advising, referral, follow-up, mentoring and tracking.
• Identify and assess students' needs using interviewing skills and standardized instruments to develop individual academic support plans, including career and education pathways.
• Prepare and provide presentations to classes and other groups regarding the TRIO programs.
• Conduct orientations with potential participants to inform and motivate them.
• Monitor and adjust student support plans as needed.
• Recommend appropriate interventions and services.
• Assist program participants with problem-solving.
• Act as a liaison, advocate and resource for participants.
• Advise participants regarding transfer to four-year colleges.
• Maintain appropriate written and electronic documentation for accurate record keeping and data collection.
• Work effectively and collaboratively with other TRIO staff, campus departments and personnel.
• Assist in the development, implementation and evaluation of activities and programs to improve student success, retention and career planning.
• Present workshops on financial aid, financial literacy, transfer strategies, career paths and other success strategies.
• Take on the responsibility of special projects as assigned such as tutoring, scholarships, and the implementation of new technology.
• Understand and follow federal grant rules and guidelines.
• Actively participate on committees as appropriate.
• Occasional evening or weekend work may be required.
• Other duties as assigned

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

• Bachelor's degree in education, counseling, psychology, human development or related field.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Evidence of strong written and oral communication skills.
• Experience using current computer technologies including social media, Microsoft office and online classroom software.
• Ability to interview students and assess educational, personal and financial need.

Preferred

• Master's degree in higher education, counseling, human development or related field.
• Similar background characteristics to the student population being served.
• Conversational Spanish language proficiency.
• Experience providing financial aid & academic advising services in a higher education setting.
• A service-oriented philosophy.
• Superior organizational skills.
• Demonstrated ability to relate effectively with various groups.
• Similar background characteristics to the student population being served. 

Other Qualifications

In addition to the GHC online Application you will need to submit the following materials. Incomplete applications will not be accepted or considered.     

• Letter of application addressing your qualifications for the position. 
• Resume 
• Contact information for 3 professional references.
• Transcripts of college work completed.  Unofficial copies are acceptable.

Background checks - Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.  Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Grays Harbor College does not discriminate on the basis of race, color, national origin, sex, disability, sexual orientation, gender identity, creed, religion, marital status, veteran status, genetics, or age in its programs, activities, and employment. The following person has been designated to handle inquiries regarding the non-discrimination policies:

• Title II/Section 504 – Erin Tofte, Associate Vice President of Human Resources 
• Title IX Coordinator – Ashley Bowie-Gallegos, Dean of Student Services and Enrollment Management

For further information on notice of non-discrimination, visit https://ocrcas.ed.gov/contact-ocrfor the address and phone number of the office that serves your area, or call 1-800-421-3481.

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