Mammoth Black Concierge Assistant, Winter 25-26 chez Mammoth Mountain

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts.  Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. 

Benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

Hourly Pay Range: $24.84 - $27.04

A little about the position:  

• Assists the Mammoth Black Manager and all related functions of the Mammoth Black program. 
• Represents Mammoth Black in solving member requests and delivering exceptional service. 
• The assistant acts as the point of contact for members and helps manage reservations for everything at Mammoth, including but not limited to, transportation, lodging, dining, ski & snowboard school, demos, Parallax, and access to special events and activities.
• Attends to the Mammoth Black Lounge daily.
• Must be highly familiar with the surrounding area, have knowledge of all resort business, attractions and activities

REQUIREMENTS: 

• Ability to perform under pressure.
• Two years in guest service experience. Previous knowledge of MMSA systems preferred.
• Exceptional customer service abilities
• Strong follow-up and positive demeanor
• Excellent communication and organizational skills
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Sirius
• Very knowledgeable about MMSA and the surrounding Mammoth Lakes areas

NOTE: There is a strong internal candidate for this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.