Dealer Services Department Assistant chez Home Hardware Stores Limited
Home Hardware Stores Limited · St. Jacobs, Canada · Hybrid
- Professional
- Bureau à St. Jacobs
Welcome Home!
We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.
Support our Dealers. Strengthen our Network.
As the Dealer Services Department Assistant, you will be responsible for providing administrative assistance and support to the Dealer Services – Claims department ensuring correct processing of claims. Led by the Dealer Services Manager, this role suits a detail-oriented administrative professional with strong communication and customer service skills.
Ready to make an impact in a new role? Here’s how:
- Prepare and process adjustments of invoices as requested by the Merchandise teams.
- Administer the claims processing of internal accounts and manage mass adjustments.
- Generate and distribute claims-related reports on a weekly and monthly basis.
- Coordinate Health Canada claims and process RBC Visa & Gift certificates.
- Perform administrative duties including phone support, filing and TimeZone time tracking for the department.
- Respond to Dealer inquiries regarding the Claims program (policies and procedures) and process claims as required.
We’re looking for:
- Diploma in Business, Data Management, Accounting, or related field.
- A minimum of three years’ experience in an administrative or claims focused position.
- Excellent communication skills, with professional interpersonal skills.
- Excellent computer skills (Microsoft Word, Excel and Access), as well as familiarity with Oracle Discoverer.
- Effective organizational, time management, and attention to detail skills.
- Self-motivated, with the ability to work with minimal supervision.
- Thorough knowledge of Home Hardware’s current systems and processes a definite asset. Product knowledge beneficial.
- Bilingual in English and French is an asset.
- The ability to be onsite three days a week at our corporate office in St. Jacobs, to accommodate our hybrid working model.
How we’ll make you feel at Home
Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:
- Competitive earnings opportunity.
- Annual Incentive/Bonus Program.
- Comprehensive Benefits Program including:
- Health, Dental, Vision, Paramedical, Disability coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
- Defined Contribution Pension Plan with Company Match, and choice of contribution level.
- Group RRSP.
- Discounts from our corporate retail stores.
- Home & Auto Insurance discounts.
- Competitive vacation time.
- Personal and sick time.
- Employee Discount Program through Venngo WorkPerks.
Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.
Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.
Canadians call us Home Hardware. We call it Home.
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