Operations & Training Supervisor chez Immunotek

Step into a leadership role where every day makes a difference.

If you're passionate about developing people, improving processes, and advancing a life-saving mission, this is your opportunity to lead with purpose and grow in a fast-paced, regulated healthcare environment.

We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Click on the link below to review our benefits

2025 Immunotek Benefits

Operations and Training Supervisor – Lead People, Power Performance, and Elevate Lives

Required Shift Availability:  Tues - Saturday 7am - 1pm 

Upcoming Expansion (Late 2024 / Early 2025): This is an estimate and hours and shifts may vary slightly.

• Monday – Friday: 7:00 AM – 7:00 PM
• Saturday: 7:00 AM – 3:00 PM
• Two 8-hour shifts:
• Morning: 6:30 AM – 3:00 PM
• Evening: 11:30 AM – 8:00 PM

We’re hiring an Operations and Training Supervisor (OTS) to lead daily operations and staff development at our plasma center. If you’re a hands-on leader who thrives in fast-paced, regulated environments and values training as much as performance, this is your opportunity to make a lasting impact — on donors, staff, and the patients we serve.

Why This Role Matters:
As an OTS, you ensure our plasma center runs smoothly and safely while building a high-performing, well-trained team. Your leadership supports donor health, regulatory compliance, and employee growth — all critical to delivering life-saving plasma therapies to patients worldwide.

What You’ll Do:

Operational Oversight

• Supervise donor flow, staff scheduling, and plasma collection activities.
• Manage open/close protocols, equipment maintenance, and incident documentation.
• Serve as a certified SME in donor screening, phlebotomy, and plasma processing.
• Ensure compliance with all internal SOPs and external regulatory standards (FDA, cGMP, OSHA, CLIA).

Training and Development

• Lead all center training: new hire orientation, annual certifications, CAPAs, and SOP updates.
• Coach and evaluate employee performance; create personalized development plans.
• Maintain accurate training records and ensure certifications are up to date.
• Select, mentor, and develop Designated Trainers to grow internal talent.

Cross-Functional Expertise

• Step in as needed across all functional areas to maintain continuity during peak periods or staffing gaps.
• Troubleshoot equipment issues, monitor storage systems, and support donor care.
• Lead by example — modeling excellence in quality, safety, and professionalism.

Work You Can Trust:

• Operate under strict adherence to FDA, CLIA, OSHA, and cGMP requirements.
• Uphold a clean, safe, and audit-ready work environment.
• Maintain confidentiality and professionalism in all donor and employee interactions.

Why You’ll Love This Role:

• Influence center success through both people development and process oversight.
• Lead a collaborative, purpose-driven team where your leadership creates real results.
• Be part of a values-driven culture (EPIC: Expertise, Perseverance, Integrity, Care) that celebrates continuous improvement.

Career Path You Can Count On:

• This role prepares you for advanced leadership positions, such as Center Manager or Quality Assurance Manager.
• Gain valuable experience in regulatory operations, people leadership, and strategic development.

Qualifications:

• Associate degree or equivalent experience required
• 1+ year supervisory experience in plasma, healthcare, or regulated environments
• Certified (or able to certify within 90 days) in donor screening, phlebotomy, and plasma processing
• CPR certification (or ability to obtain within 90 days)
• Training coordination or facilitation experience preferred

Skills You Bring:

• Strong leadership, coaching, and interpersonal communication
• Keen attention to detail and commitment to safety
• Ability to manage time, priorities, and teams in a fast-paced environment
• Experience evaluating performance and tailoring training strategies

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Manual dexterity to perform all phases of donor plasmapheresis
• Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
• Ability to stand for extended periods of time for up to four (4) hours at a time
• Ability to lift, tug, pull up to fifty (50) pounds

Benefits You’ll Enjoy:

• Competitive salary + leadership incentives
• Comprehensive benefits (medical, dental, vision)
• Paid time off and employee discounts
• Career development support and advancement opportunities
• A growth-focused, mission-driven team environment

Lead with Purpose and Passion

If you're ready to develop people, drive operational excellence, and support life-saving plasma collection, apply today. As an Operations and Training Supervisor, your leadership helps change lives — one donor, one teammate, and one patient at a time.