- Professional
- Bureau à Sioux Falls
How you’ll contribute to the team:
Under the direction of the Director of Service Operations, the service manager directs the day-to-day operations of the plumbing service department. Additionally, they will create job estimates, assist in scheduling, and manage the revenue of the department. Performs all other duties as assigned.
- Provides direction and leadership to the team.
- Facilitates employee hiring, training, and performance evaluations. Administers corrective action as required.
- Ensures training and education on specific tasks and company related functions.
- Facilitates improvement through team involvement.
- Enforces company policies and standards with a high regard for safety standards.
- Resolves customer issues and concerns.
- Develops and maintains effective working relationships with customers, coworkers, contractors, and the public.
- Coordinates with dispatch and other office personnel to optimize schedule and manpower.
- Acquires required permits and authorization for projects.
- Regular jobsite visits.
- Technical assistance to all field and office personnel.
What you’ll bring to the table:
- Excellent verbal and written communication skills.
- Displays extensive working knowledge of the industry, including installation, service and maintenance of all components and systems.
- Professional appearance always.
- Strong organizational and time management skills.
- Ability to manage multiple projects.
- Ability to manage and lead people in an engaging way.
- Creative problem solving.
- Self-motivated.
- Proficiency in Microsoft Office Suite.
- Valid driver's license and clean driving record.
How you’ll qualify:
- Associates Degree in Project Management or plumbing trade.
- Holds all licensing / certifications for plumbing trade.
- Understanding of local and state codes.
- At least 5 years of industry cost awareness or cost preparation.
What to expect in the office:
• Prolonged periods of sitting at desk and working on computer.
• Must be able to lift, up to 15lbs at a time.
• Able to walk on uneven surfaces and be exposed to a variety of weather conditions while visiting jobsites.
Howe, Inc. is an EEO/AAP employer.
