- Professional
- Bureau à Sydney
Are you passionate about creating inspiring spaces and unforgettable first impressions? At Imagination, we’re looking for a proactive, people-focused Office Experience Manager to be the heartbeat of our Sydney Office.
The role is a part time, office based role and working days will be Tuesday to Thursday - (Office hours can be flexible and adhoc hours on Monday pending requirements)
The role is a part time, office based role and working days will be Tuesday to Thursday - (Office hours can be flexible and adhoc hours on Monday pending requirements)
This is more than just an office management role, it’s a unique opportunity to shape the daily experience of our team, clients, and visitors from the moment they walk through the door. You’ll be the driving force behind a vibrant, safe, and energising workplace where creativity doesn’t just happen - it thrives.
Sitting at the core of our operations team, you'll play a vital role in keeping our office running like clockwork. From smoothing out the small details to orchestrating studio-wide moments that inspire, you'll be the key connector across our creative, production, and client service teams. Your superpower? Anticipating needs before they arise and solving problems with calm confidence and a can-do spirit.
We’re seeking a highly organised, resourceful, and solutions-oriented individual who excels in a fast-paced, collaborative environment. If you're someone who finds joy in supporting others, takes pride in creating seamless experiences, and loves bringing energy and order to a buzzing creative studio then this is the role for you.
Key Responsibilities
- Oversee the daily operations of the Sydney studio to ensure a smooth and efficient working environment.
- Greet, sign in and manage visitors, vendors, and deliveries while upholding Imagination’s professional and friendly studio presence.
- Maintain office and kitchen supplies, manage stock levels, and coordinate procurement.
- Ensure daily that all studio spaces (meeting rooms, workstations, breakout areas) are clean, tidy, and fit-for-purpose.
- Act as Health & Safety Representative and First Aid Officer (training provided if required).
- Coordinate facilities maintenance, liaising with landlords and service providers to address any building issues or improvements.
- Manage relationships with suppliers and contractors, ensuring value and service quality.
- Support leadership and HR teams with onboarding processes, desk assignments, and space planning.
- Assist with travel coordination, meeting logistics, and other administrative tasks.
- Collaborate with IT to ensure smooth tech operations in shared spaces.
- Manage building access, security processes and emergency protocols.
- Design and implement initiatives that enhance employee engagement and workplace culture.
- Organise and manage internal events, wellbeing initiatives, celebrations, and team-building activities.
- Maintain up-to-date studio policies, office manuals, and emergency response procedures.
- Process studio-related invoices and support budget tracking alongside the Operations Lead.
- Assist in implementing sustainability within the workspace.
- Support Leadership Team with expenses and administrative tasks.
- Manage the office offsite storage facility.
Skills, Knowledge and Expertise
Prior experience as an Office Manager, Facilities Coordinator, or similar administrative/operational role.
● Exceptional organisational and multitasking skills with a keen eye for detail.
● Ability to communicate clearly and effectively across all levels.
● Skilled in managing vendor relationships and studio services procurements
● Familiar with managing workplace safety, compliance, and emergency procedures.
● Comfortable working in a creative agency or fast-moving studio environment.
● Proficient in Microsoft Office Suite and Google Workspace (Docs, Sheets, Calendar).
● Strong sense of initiative with the ability to foresee and resolve issues before they arise.
● Enthusiastic about workplace culture and enhancing employee experience.
● Committed to inclusion, sustainability, and collaborative ways of working.
What We Can Offer You
● A unique opportunity to support one of Sydney’s most creative workplaces
● A highly visible and valued role where you’ll influence employee wellbeing and operations
● A company that truly lives its values—curiosity, rigour, bravery, and respect
● Hybrid work model for full time employees, where our team comes into the office Tuesday, Wednesday and Thursday
● Birthday leave
● Parental leave
● Monthly office social events
● Professional Development Opportunities
● Modern Office space with views of the Sydney Harbour Bridge
