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Volkswagen High Voltage Expert Technician chez Swickard Auto Group

Swickard Auto Group · Palo Alto, États-Unis d'Amérique · Onsite

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Description


The Volkswagen High Voltage Expert Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing all types of automotive problems. You'll be the heart of the service department, using your technical expertise and problem-solving skills to ensure vehicles are running smoothly and safely.


Responsibilities:

  • Diagnose and repair vehicle issues using diagnostic tools, service manuals, and manufacturer specifications.
  • Perform inspections and a wide range of repairs, from routine maintenance to complex engine and transmission work.
  • Document all work performed and parts used on service orders.
  • Communicate with customers clearly and professionally, providing accurate estimates, timelines, and updates.
  • Stay current on automotive technologies, tools, and repair procedures through ongoing training.
  • Maintain a safe, clean, and organized work environment.
  • Support the service team by recommending preventative maintenance, performing test drives, and collaborating on complex repairs.

Qualifications:

  • Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Education: Completion of an automotive technician training program or equivalent experience.
  • Experience: Minimum of 2-3 years of experience as a Service Technician or related automotive repair experience (some dealerships may accept less experience with relevant training and certifications).
  • Certifications: Volkswagen High Voltage training and certification required. Valid driver's license with a clean driving record required. Automotive Service Excellence (ASE) certifications a strong plus.
  • Strong understanding of automotive systems, diagnostics, and repair procedures.
  • Excellent problem-solving and critical thinking skills.
  • Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
  • Good communication and interpersonal skills to interact effectively with customers.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits of Working at Swickard:

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Progressive pay plans: As your tenure increases and you complete more certifications, we’ll pay you more!
  • Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan – invest in your future.
  • PTO and paid holidays

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We’re a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? #T4

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