Leasing Specialist chez United Group of Companies, Inc.

Who We Are

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.

We are honored to have been voted by our employees as one of the Albany Time Union’s Top Workplaces for nine consecutive years and nationally recognized as a Top Workplaces USA employer for five years running – most recently earning the 2025 Top Real Estate Workplace distinction. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024! To learn more about us, please visit our website: https://www.ugoc.com

Join Our Team!

We have an immediate need for full-time Leasing Specialist to join our team at Parkstead City Center, one of United Group’s professionally managed multi – family communities located in Watertown, NY.  To learn more about our property, please visit: https://citycenter.liveatparkstead.com/

Marketing + Leasing

• Assists in preparation of advertising and marketing materials
• Assists in preparation of regular market surveys
• Assists with community events, both within and outside the community
• Prepare weekly and monthly reports
• Makes recommendations to improve marketing and leasing programs
• Tours visitors of the community
• Shows apartments to interested guests
• Encourages interested guests to apply for residency
• Leases apartments to qualified applicants
• Assists applicant with application process
• Closes sale of apartments
• Keeps units leased to meet or exceed budget

Administration

• Assists in the input of all data into computer system
• Assists in preparation of all necessary packages for lease up move-ins
• Create letters/newsletters and/or flyers
• Ability to handle any emergencies that may arise on site
• Handles incoming phone calls
• Communicates all problems and makes recommendations to the Property Manager

Concierge Assistance

• Turns on/off the answer service and promptly retrieves all messages
• Answers all phone calls/take messages and/or directs to the right department
• Greet prospective and existing residents and assist them
• Make daily calls to residents on the Call list
• Monitors the daily signup sheets and assists in updating them
• Assists office with door delivery and/or mailing out flyers and related collateral
• Assists in preparing lease packets with all pertinent information
• Assists with entering perspective residents/leads and completing work orders in Entrata
• In the absence of Management, opens model apartment
• Assist residents with various needs - valet parking, key entry, etc.
• Delivers flyers, packages, and notices to residents
• Keeps work areas clean, orderly, and safe
• Completes daily log of property and activity
• Responsible for monitoring all activity after hours, if needed
• Responsible for responding to residents' requests and emergencies
• Notifies property manager/on-call maintenance of all problems and potential issues
• Monitors security systems as applicable

Job Overview + Requirements

• Job Type: Leasing Specialist; $16.80 per hour, plus incentive program
• Work Hours:  8:30am – 5:00pm Monday – Friday and 10:00am – 2:00pm on Saturdays
• Physical Requirements: walking, standing, light lifting and carrying
• Required Education: College Degree or Applicable Work History
• Required Experience: 1+ years in apartment leasing/sales in Multi – Family housing; residential property management experience preferred.  Experience using Entrata software preferred.
• Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication, sales and negotiation skills; Ability to solve problems involving residents and challenging situations. 

Benefits & Time Off

• Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
• Dental + Vision – eligibility 1st of the month following 30 days.
• Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
• 401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
• Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
• PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
• Holidays – 10 Company Paid Holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.