- Professional
- Bureau à Battleboro
Job Title: Quality Assurance Manager
Department: Quality Control
Supervisor: Director of Operations
Location: NC Operation #2
Pay Type: Salaried Position
8- Hour Shift, Monday – Friday
Position Summary
Provides direction and support to the Assembly and Service departments. Responsible for supervising the team that performs quality inspections for product prior to shipping, ensuring that only product that meets our quality standards is shipped to dealers. Also supervises Agricultural Equipment Mechanic in repair function Battleboro Assembly facility. Assists Quality Assurance team by identifying, tracking and reporting quality problems as they are identified by inspections of assembled product. Supports rework campaigns to correct quality problems in the field. Assists with the development of new products and modifications to existing products. Assists with testing of new products.
Position Duties and Responsibilities
Quality Control for Battleboro Assembly. Ensures all product shipped from assigned facilities meets all quality standards before being release for shipping to dealers. Performs this assurance directly and through the PDI and Agricultural Mechanic team in Battleboro. Provides support for technicians and service managers during quality rework campaigns. Assists with progress management to ensure problems are corrected in a timely manner.
Supervises Quality Control Floor team, which include PDI and Mechanic positions. Provides daily direction to the team to focus activities and resources to meet business objectives. Reviews both team and individual performance and take corrective action when necessary. Trains and coaches team members to ensure execution standards are met and quality standards are not compromised.
Works with Quality Assurance to make sure we provide timely feedback regarding quality issues identified. Works with QA to develop recommendations and actions required to correct quality issues identified. Assists in testing products as needed by Quality Assurance.
Meets job performance standards and metrics related to product inspection efficiency and effectiveness.
Teamwork and Collaboration. Actively engages in team meetings, and provides timely feedback to team regarding work topics. Understands organizational mesh points and potential synergies. Integrates team efforts across work team. Understands available resources, and utilizes those resources when appropriate.
Leadership. Acts with integrity. Treats others with dignity and respect. Models behavior that is consistent with LS Tractor’s Values. Delivers on commitments and deadlines.
Communication. Effectively communicates with team members. Demonstrates sound oral and written communication skills. Communicates effectively and professionally to both internal and external parties. Executes effective customer communication and relationship building techniques.
Minimum Requirements:
Education and Experience Required
- High School Diploma required, prefer Bachelor’s degree in engineering or similar discipline.
- Five years’ experience in agricultural machinery assembly and/or manufacturing, including responsibility for Quality Assurance.
- Advanced knowledge of electrical, mechanical, hydraulic and engine diagnostic systems
Skills, Knowledge and Abilities Required
- Advanced computer skills and experience with MS Office products, particularly Excel.
- Demonstrated ability to collect, analyze, interpret and present technical data.
- Excellent communications skills. Fluency in Korean language preferred but not required.
LS Tractor offers a competitive compensation package that includes:
- Competitive Base Pay and Bonus Pay
- Health Insurance – coverage starts on day one, employee coverage paid 100% by LS Tractor, dependent coverage premium 50% paid by LS Tractor.
- Paid Vacation and Personal Days
- 11 Paid Holidays
- 401k with Company match after 1 year
After 90-days – Company paid
- Short-term Disability
- Long Term Disability
- Basic Life Insurance
After 90-days Optional Coverage
- Dental
- Vision
- Accident Insurance
- Optional Life Insurance
- Cancer Insurance
Responsible for Technical quality assessment
