Learning & Development Educator Consultant II chez King County, WA

About the Department

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This recruitment is open to all King County Metro employees who have passed probation in their current Career Service position. 

King County Metro Transit has an exciting opportunity for a Learning and Development Educator Consultant II to support our Organizational Health and Development (OHD) team in the Employee Services division. This position will report to the OHD Learning and Development Manager and will be part of the Learning and Development (L&D) Team, responsible for supporting the implementation of Metro’s learning and development priorities. 

In this role, you will be responsible for curriculum development, coordination, facilitation, delivery, and continuous improvement of Metro-wide learning programs that allow employees to develop and thrive, while ensuring a culture of well-being and belonging is fostered. The Metro Learning and Development Team collaborates closely with King County Human Resource Department’s Learning and Development Team to replicate the central training program and deliver and modify training as needed, to meet Metro’s unique workforce needs.

Metro is committed to providing transportation services that connect all people and all communities of King County, focusing on the equitable distribution of our service and the equitable application of our work (inside and outside the agency), and combating climate change by doing our work in a sustainable manner. Metro is King County’s largest Department, employing over 5,000 people who primarily work in the field of transit operations, vehicle maintenance, transit facilities operations, and marine.

This recruitment is open to internal King County Metro employees. This recruitment also creates an eligibility pool to fill future SDA vacancies that may occur in the next six months from the date of posting, at the discretion of the hiring authority.

Position Duties

In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As an Educator Consultant II, you will:

• Design and develop impactful in-person and online learning experiences and materials (includes e-learning, video, job aids, infographics, in-person activities, and webinars) to foster employee growth, supporting Metro’s training initiatives for a healthy workplace culture
• Implement and facilitate learning programs – both in-person and virtual settings (Zoom)
• Support the evaluation and assessment of trainings and learning programs, utilizing data to identify opportunities for continuous improvement in curriculum to meet business goals. 
• Help move project plans and deliverables forward
• Demonstrate flexibility when projects change, collaborating with the L&D team to offer solutions, and project plan adjustments
• Provide cross-functional project collaboration. Maintains great relationships with stakeholders and subject matter experts in the content design and development process, ensuring alignment, engagement, and expectation management
• Understand learning barriers and provide strategic and effective learning solutions.
• Support the development and implementation of a series of train-the-trainer engagements supporting Metro’s learning and development priorities
• Contribute to integrating equity and social justice principles into learning and development 
• Provide consultation and coaching to SMEs in other divisions on facilitation skills and best practices to develop and deliver information to adult learners
• Have a proven ability to assess and revise development materials, including but not limited to images, text, e-learning modules, and videos.
• Provide design support and guidance to the other Organizational Health and Development initiatives and program leads as needed
• Evaluate new approaches and innovations in instructional design, and drive conversations with the team to share knowledge proactively
• Assist coordination of the logistics of all trainings including the scheduling, participant communications, and other logistics support for both virtual and in-person trainings
• Serve as a SME for e-learning course authoring (Articulate Storyline and Rise), including implementation support, content editing and creation, and adaption of trainings to digital formats
• Support other duties requested and prioritized by the section and division leadership, in support of Metro’s learning and development priorities

Minimum Qualifications

We'd love to hear from people with:

Minimum of three years of experience designing curricula, coordinating programs, and facilitating intergroup training or education courses OR Any equivalent combination of experience and education which provides the applicant with the desired skills, knowledge, and ability required to perform the work:

• Ability to successfully engage and work with employees at all levels of understanding of different learning topics and at all levels of the organization
• Skill in analyzing, designing, developing, implementing, piloting, and evaluating to create dynamic and effective learning solutions and performance support tools 
• Ability to perform comfortably in front of large and small groups using creative presentation and facilitation techniques that engage the audience to create safe and accessible learning environments
• Excellent verbal and written communication, interpersonal, collaboration, and presentation skills, including the effective use of visuals and graphics 
• A deep understanding and lead trainings on key concepts in Equity and Social Justice education including but not limited to the topics of race & other social identities, and a leader’s role in creating equitable and inclusive work environments
• Advanced skills in Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Teams
• Advanced skills in Zoom and other online platforms for delivering training and surveys 
• Demonstrated experience supporting complex projects and/or programs, including planning, strategy, implementation, marketing, and evaluation

Highly competitive candidates will also have:

• Demonstrated experience in implementing trainings in topics such as:
  1. Anti-discrimination, harassment, inappropriate conduct training
  2. Conflict engagement, Critical Conversations, or similar curricula
  3. Leadership Development
  4. Unconscious bias
  5. Race and racism, intersectionality, gender equity, ableism, and other social justice topics
• Experience with ADDIE Model of Design and Kirkpatrick Model of Evaluation
• Advanced skills in Articulate (Rise and Storyline), Qualtrics, PowerBI, other E-learning course authoring tools, SharePoint, Canva, Visio, Monday.com

Other Qualifications

Who May Apply 

This recruitment is open to all King County Metro employees who have passed probation in their current Career Service position. 

Required Application Materials
1. An online employment application, to include all relevant employment history and experience related to this role as well as responses to supplemental questions.

2. Letter of Interest: Please provide a letter of interest that addresses how you meet the minimum and desired qualifications for this position, outlines your experience in designing eLearning, and, in 250 words or less, describes how you would apply equity and social justice principles, demonstrated through shared values, behaviors, and practices, to all aspects of your work at King County.

NOTE: Applications that do not include the required materials may be considered incomplete and will not be considered. 

Selection Process
Applicants will be screened for competitiveness, completeness, and written communication skills to determine the most qualified candidates. The process may include the following: a review of the application and supplemental questions, letter of interest, and references. 
 
For more information regarding this recruitment, please contact: [email protected].

Work Schedule
These positions are exempt from the provisions of the Fair Labor Standards Act and are not eligible for overtime pay. Work schedule is normally Monday through Friday, 40-hour work week. Variations may be required depending on the demands and training needs of the work.

Work Location
The incumbent will have a hybrid work schedule and may work remotely and onsite. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. 

Teleworking Requirement
The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
  
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. EmployeeswillbeprovidedwithaCountyissuedlaptopandmustmaintainahomeworkspacewithaninternet connection where they can reliably perform work and remain available and responsive during scheduled work hours. 

Union Membership
This position is not represented by a union. 

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

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