Program Manager A, Columbia Education Center, Ilwaco chez Grays Harbor College, WA

About the Department

Grays Harbor College is accepting applications for a Program Manager A.  This position is located at the Columbia Education Center in Ilwaco, WA.  The Program Manager A oversees the planning, implementation, and evaluation of Community and Continuing Education programs across Grays Harbor and Pacific Counties. This role supports lifelong learning, workforce development, and community engagement through strategic program management, instructional support, and operational leadership.  This position will be directly supervised by the Community Center Coordinator in Raymond and will work under their guidance as well as the guidance of the Dean for Workforce Education. 

Grays Harbor College has an excellent benefits package to include medical, dental, vision, basic life insurance, primary and supplemental retirement programs and long-term disability insurance. Full-time employees will also receive 11.33 hours of vacation leave per month to start, 8 hours of sick leave per month, and 4 personal leave days a year. Washington state also observes 11 paid holidays per year.  

Classified positions at Grays Harbor College have been designated as bargaining unit positions represented by the Washington Public Employees Association, Local 365.  The union and the college have a collective bargaining agreement (referred to as the contract) that is posted on the GHC website.  https://www.ghc.edu/hr/labor-relations

About the College                                                                 .
Grays Harbor College serves the communities of Grays Harbor and Pacific counties on the Pacific coast of Washington. Located in Aberdeen, Washington at the base of the beautiful Olympic Peninsula, the College is less than an hour away from scenic Pacific Ocean beaches and close to both the Olympic and Mount Rainier National Parks. Grays Harbor provides the perfect landscape to enjoy the abundance of excellent outdoor activities such as camping, hiking, biking, fishing, clam digging, surfing, boating, and various kayak/canoe paddling opportunities. Grays Harbor College is located on the ancestral lands of the Chehalis, Chinook, Quinault and Shoalwater Bay Peoples. For more information about working for the college and living in Grays Harbor visit https://www.ghc.edu/hr

Grays Harbor is committed to providing excellent educational opportunities. We prioritize student learning, promote student and faculty success, foster an inclusive environment, manage our resources, and connect with the community. We strive to create a culturally relevant environment on campus and in the community by learning and practicing equity-mindedness and promoting faculty, staff, and student diversity.

Position Duties

Program Development and Instructional Support 

• Develop and implement Community and Continuing Education course offerings in Grays Harbor and Pacific Counties
• Collaborate with the Dean of Workforce Education to design and deliver continuing professional education and contract training for local businesses and industries.
• Recruit, supervise, and support part-time instructors and off-campus faculty
• Serve as a communication link between GHC and off-campus instructors to facilitate instructional support
• Make recommendations regarding new programs and services based on community needs and trends
• Ensure all continuing education programs comply with professional standards and institutional policies
• Stay current with trends and developments in continuing and community education

Operations and Data management

• Utilize ctcLink and CampusCE databases to build courses and manage enrollment
• Track participant data and manage program evaluation and feedback processes
• Maintain program records and outcomes data for quarterly and annual reporting
• Monitor program budgets, maintain financial records, and adhere to expenditure plans
• Handle venue booking, facility use contracts, service contracts, and billing documentation
• Monitor budgets and manage acquisition and inventory of center supplies
• Responsible for receiving, recording, and depositing of funds
• Manage Columbia Education Center’s facility use, rental agreements and scheduling

Student Services and Community Engagement 

• Advise prospective students and assist with the enrollment process
• Facilitate all aspects of student intake and registration
• Responsible for test administration and proctoring exams
• Work closely with college personnel to ensure delivery of student services to Ilwaco
• Represent the college in the community and serve on campus and state committees as appropriate
• Attend college, regional, and statewide meetings as directed

Marketing and Outreach 

• Oversee all marketing efforts for the Community Education department in collaboration with the Director of Marketing
• Coordinate with college web development staff to maintain and update the CE webpage and CE social media content, print materials, and promotional campaigns
• Attend community meetings and events to promote course offerings and build partnerships

Other duties as assigned

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications: 

• Associate degree in a related field or program AND one year of professional experience in the field OR three years of responsible supervisory and/or administrative experiences in a related field OR equivalent combination of education and experience 
• Excellent verbal, written communication, and interpersonal skills 
• Skilled in the use of variety of technology including but not limited to Microsoft Office Suites and Eventbrite.
• Strong interpersonal skills
• Self-directed and highly organized.

Preferred/Desired Qualifications:

• Bachelor degree
• Experience with enrollment management systems used in higher education specifically People Soft, ctcLink or CampusCE
• Experience in community engagement and assessment activities such as surveys and focus groups 
• Developing training programs that meet the needs of employers, employees, industry and the community 
• Previous experience in the Washington State Community & Technical College System  

Other Qualifications

In addition to the GHC online Application you will need to submit the following materials. Incomplete applications will not be accepted or considered.     

• Letter of application addressing your qualifications for the position. 
• Resume 
• Contact information for 3 professional references.
• Transcripts of college work completed.  Unofficial copies are acceptable.

Background checks - Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.  Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Grays Harbor College does not discriminate on the basis of race, color, national origin, sex, disability, sexual orientation, gender identity, creed, religion, marital status, veteran status, genetics, or age in its programs, activities, and employment. The following person has been designated to handle inquiries regarding the non-discrimination policies:

• Title II/Section 504 – Erin Tofte, Associate Vice President of Human Resources 
• Title IX Coordinator – Ashley Bowie-Gallegos, Dean of Student Services and Enrollment Management

For further information on notice of non-discrimination, visit https://ocrcas.ed.gov/contact-ocrfor the address and phone number of the office that serves your area, or call 1-800-421-3481.

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