- Junior
- Bureau à Winston-Salem
Reports to: Manager FLSA Status: Non-Exempt
Position Summary
Quality Mart Associates are responsible for providing the best overall service to all customers. This includes greeting all customers with a friendly and helpful attitude and always providing the WOW experience. The Associate will be responsible for ringing up sales, accepting payments and providing correct change. Also, maintaining store appearance and functionality while complying with all company standards.
Key Responsibilities
- Greet all customers, co-workers, venders warmly and assist as needed. Correctly ringing all purchases, handling all payments and proving correct change. Keeping a balanced register every shift.
- Adhering to all Company policies, organizing, stocking, rotating products, stocking shelves, maintaining displays and stocking coolers. Completing all shift duties effectively and in a timely manner.
- Keeping all areas of the store clean. This includes the bathrooms, stock rooms, sales floors and any other items assigned by leadership. Including removing trash, sweeping and moping, restocking restroom supplies.
- Obey all state and federal regulations related to the sale of age-restricted merchandise.
- Also, cross training in the Deli’s where applicable.
Requirements
- Have Basic math, reading, writing and communication skills.
- Be able to perform repetitive work accurately, stand, bend, crouch, climb, kneel, walk and lift up to 50 lbs. on a regular basis.
- Be able to work in a cooler (34’) or a freezer (-10’) for up to 15 minutes at a time.
- Clean and assist customers outside in inclement weather such as cold, wet, hot etc...
- Must have strict attention to detail and excellent customer service skills.
- Always maintain a clean and appropriate uniform while being punctual for all assigned shifts, including any agreed upon for coverage.
- Assist and resolve any customer complaints to ensure all guests have a pleasant experience and notify leadership of any issues found or low stock or missing items.
- Follow all safety procedures, use MSDS Sheets and if applicable Food Safety procedures are all adhered to as well.
