Job Description

Expectations of Leadership:

• Actively support, demonstrate, and promote the company’s core values.
• Be approachable and engaging with fellow team members
• Always treat individuals with dignity and respect regardless of job position.
• Demonstrate maturity through exhibiting excellent listening skills.
• Make educating, inspiring, and motivating your team central to your mission.

Major Responsibilities/Activities: 

• Daily filing of team member’s paperwork i.e. Rx’s, Doctors orders, enrollment paperwork, etc. in the appropriate medical file.
• Organizes and maintains the file system, files correspondence, documents and records as directed.
• Confidentially monitors e-mails, mail and faxes.
• Creates medical files for all new hires.
• Pulls and processes all medical files for all termed staff members.
• Individual is expected to be aware of activities and events as they relate to benefits.
• Post and remove flyers throughout the property as necessary relating to benefits.
• Generate and prepare documents for review, signature and distribution through a variety of methods. 
• Maintains the benefits paperwork/booklets at kiosks, wall centers, and boards.
• Preparation of benefit documentation i.e. Notices, Letters, Benefits paperwork etc.
• Makes copies and scans correspondence or other printed materials for benefits and HR.
• Exercises judgment and tact in coordinating meetings with team members as well as with external guests, and reschedules when necessary as related to benefits.
• Provides assistance, preventative maintenance and troubleshooting for the benefits web sites in ADP.

• Coordinates and schedule meetings and conferences to meet with team members.
• Participates and supports HR special projects and events (Flu Clinics).
• Assists and backs up the HR Front Desk when needed.
• Supports the overall administration functioning of the HR and benefits office.
• Ensure company-wide plan compliance
• Serve as liaison between outside vendors and company employees as necessary
• Research and evaluate market trends to ensure competitiveness of benefits package
• Performs other duties as assigned.

Minimum Requirements: 

• Preference is given to qualified Santa Ana Tribal Members.
• High school diploma or GED. Undergraduate Degree a plus. 
• Minimum of two years’ experience in a similar administrative role and/or human resources related area.
• Excellent written and verbal communication skills and the ability to communicate with multiple levels of management.
• Must be able to read, write, speak and understand English. Must able to translate for team members and translate documents from English to Spanish or Spanish to English for various departments.
• Conflict resolution skills
• Bilingual (Spanish/English) preferred. 
• Able to remain confidential in regards to HR documents.
• Must have advanced computer capabilities.
• Must have knowledge of spreadsheet software and word processing software with use of Microsoft products including Word, Excel, Outlook and Access preferred.

• All employees are required to proficiently use a smartphone for company applications, email, and text.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
• Develop, implements, administer and maintains benefits programs, aligned with policies and procedures

Essential Mental Functions:

• The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintains a strict level of confidentiality regarding company information.
• Ability to work on assignments that are complex in nature while exercising sound judgment in problem resolution and actively participates in making recommendations. Display strong verbal and written communication skills. 
• Able to read and interpret written information.  Writes clearly and informatively, edits work for spelling and grammar and varies writing style to meet needs.
• Must be able to work independently and exercise good judgment in handling a variety of situations.
• Strong numerical or statistical aptitude. 
• Strong mathematical skills.
• Strong organizational skills.
• Proven ability to provide outstanding guest service.
• Must have excellent problem solving abilities.
• Must be a detail oriented, organized individual with the ability to multi-task.
• Must be able to work in a fast paced environment.
• Must be able to deal with stressful situations in a professional manner.
• Must be a Team Player.
• Leadership skills
• Analytical skills
• Business skills
• Benchmarking the organizations benefits schemes against competitors

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
• Ability to type at least 60 words per minute
• Ability to 10 key preferred.
• Ability to use electronic equipment including computers, adding machines and calculators.
• Must be able to work various hours including weekends and holidays.
• Must present self in a well-groomed, professional appearance. 
• The employee must be able to lift up to 25 pounds.
• Must be able to work at a fast pace.
• Must be able to handle stress effectively.
• Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
• Must be able to sit for a long durations of time.
• Physical ability to safely perform the essential job functions of the position.
• Ensure the benefits packages are complete, functional in ADP
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Equipment Used:

• Copiers, Fax machines and other traditional office equipment, as required.
• Smartphones, computers, laptop computers, and other traditional office equipment as required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.