Utility Management Services Business Class Leader chez HDR, Inc.

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?

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Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

HDR is looking for a Utility Management Services (UMS) Business Class Lead to join our Water Business Group team in Central Texas. The ideal candidate will have a background leading teams in the delivery of utility management services associated with drinking water, wastewater, stormwater and/or water reuse systems. 

 Primary Responsibilities:

• Implement a range of best management practices with water, wastewater, and/or stormwater utilities including program management, business process improvement and change management, asset management and maintenance management.
• Lead preparation of organizational assessments, infrastructure renewal and rehabilitation studies, alternative analyses, cost analyses, planning and capital project development, and/or preliminary designs.
• Provide operational management (e.g. workload management, supervisor responsibilities) of the Utility Management Services team, which is comprised of 8-10 engineering professionals.
• Provide technical oversight and mentorship of Utility Management Services team members.  Manage workloads to ensure staff utilization targets are met
• Serve as the project manager for utility management projects, with responsibility for task order development (e.g. scopes and fees), supervision and leadership of the project team, budgetary and schedule controls, and client coordination
• Establish strong, productive, collaborative relationships through involvement with business class practice and professional discipline groups, project teams and activities to continually improve standards and best practices
• Active engagement in selected professional conferences and industry associations with presentations, committee assignments, and leadership positions
• Plan and manage Utility Planning projects, working with teams on various utility infrastructure planning and utility management service-related projects for local, state, and federal agencies.
• Prepare or oversee preparation of technical reports and master planning studies. Develop and identify capital improvement recommendations and plans.
• Assist in the development and production of proposals, work plans, and schedules to RFP documents.
• Manage/lead/develop preparation of technical and non-technical reports and presentations for client relations. Establish and maintain client relations. Implement QA/QC procedures.
• Perform additional assignments as requested by senior management

Preferred Qualifications:

• MS in Civil or Environmental Engineering or related field a plus
• Ideally 20 years of progressive experience in drinking water, wastewater, and/or stormwater utility engineering
• 5 or more years of demonstrated leadership experience
• Experience with planning and implementation of infrastructure inspection and condition assessment programs; business process assessments, operations optimization, regulatory support, system conveyance, master planning, data management/ visualization, financial planning and utility rates
• Project management experience
• Understanding of financial and administrative aspects of technical projects
• Proven leadership and mentoring skills. Demonstrate strong written and verbal communication and negotiating skills
• Willingness to learn and grow technical and professional skills to meet client and market needs
• Self-motivated, able to work independently and within a team environment, and possessing excellent organizational and time management skills
• Must have excellent communication skills and thrive working in a team environment
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint as well as project management system, project scheduling, scoping, budgeting, cost analysis, resource analysis, and reporting
• Working knowledge of ArcGIS, maintenance management systems (CMMS) and hydraulic modeling for planning and design
• Infrastructure design experience
• Experience working for a public, municipal, or investor-owned water and/or wastewater utility, public works department, or engineering consulting firm is beneficial
• Existing quality relationships with water utilities in Texas