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Store Manager chez Ross Stores

Ross Stores · Round Rock, États-Unis d'Amérique · Onsite

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%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EGENERAL PURPOSE:%3C/b%3E%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3EResponsible for all aspects of the Stores%26rsquo; operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%26nbsp;%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EESSENTIAL FUNCTIONS:%3C/b%3E%3C/font%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EGeneral Operating Requirements%3C/b%3E%3C/font%3E%0A%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ELeads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAnalyzes Store reports to evaluate controllable expenses and overall Store performance.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAddresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures proper scheduling of Associates to meet business objectives.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAccepts special assignments as directed by Leadership.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EResponsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EOrganizational Development%3C/b%3E %3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ERecruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EThrough selection, training and motivation, strives to reduce Store turnover.%26nbsp; Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EResponsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures compliance with Ross personnel policies and procedures.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EManages Associate Relations issues, consulting with the District Manager as needed.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures compliance with all State, Local and Federal regulations.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EExpense Control%3C/b%3E %3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ELeads all expenditures to be within budget.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EControls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EMaintaining a Safe %26amp; Secure Environment%3C/b%3E %3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMaintains adherence to Company safety policies and ensures the safety of Associates and Customers.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures all Associates understand and can execute emergency operating procedures.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3ECustomer Service%3C/b%3E%3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ETreats all Customers, Associates, and other leaders with respect.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EDemonstrates courtesy, friendliness, and professionalism at all times.%26nbsp; Recognizes Associates using Company recognition programs.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EExecutes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ESupervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EPersonal and Store Brand%3C/b%3E %3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ELeads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ERepresents and supports the Company brand at all times.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EManages Store to ensure a clean, neat, easy to shop environment.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMaintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EMerchandise Processing and In-Store Marketing%3C/b%3E %3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EEnsures merchandise is presented and organized according to Company merchandising guidelines.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EUrgently manages merchandise processing to the sales floor within the expected Company timeframe.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3ELoss Prevention%3C/b%3E %3C/font%3E%0A %3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EResponsible for training Associates on Loss Prevention programs to achieve Store shortage goals.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAs a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.%26nbsp; Safeguards confidential information, cash and credit card information and merchandise.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EUnderstands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EResponsible for leading the annual inventory process including preparation and execution of inventory guidelines.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMonitors mark-out-of-stock policy to ensure proper administration.%3C/font%3E%3C/li%3E%0A %3C/ul%3E%0A %3Cfont face=%22Arial%22 size=%223%22%3E %3C/font%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%26nbsp;%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3ECOMPETENCIES:%3C/b%3E%3C/font%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ELearning on the Fly%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EDeveloping Effective Teams%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EBusiness Acumen%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ESelf-Development%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EDealing with Ambiguity%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EManaging and Measuring Work%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EProblem Solving%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EPerseverance%3C/font%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%26nbsp;%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:%3C/b%3E%3C/font%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EFive or more years of Store management experience in a retail environment%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMust maintain a high level of Customer service.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMust demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to train, coach and develop Associates at all levels.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EFluency in English.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EMust exercise considerable independent judgement and discretion.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to work evenings and weekends.%3C/font%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cbr /%3E%0A%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EPHYSICAL REQUIREMENTS/ADA:%3C/b%3E%3C/font%3E%3C/p%3E%0A%0A%3Cul%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to use all Store equipment, including PDTs, registers and PC as required.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to spend up to 100% of working time standing, walking, and moving around the Store.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to occasionally push, pull and lift more than 25 lbs.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to use janitorial equipment, rolling racks, ladders and other assigned supplies.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3EAbility to perform basic mathematical calculations commonly used in retail environments.%3C/font%3E%3C/li%3E%0A %3Cli%3E%3Cfont face=%22Arial%22 size=%223%22%3ECertain assignments may require other qualifications and skills%3C/font%3E%3C/li%3E%0A%3C/ul%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3ESUPERVISORY RESPONSIBILITIES:%3C/b%3E%3Cbr /%3E%0ADirect supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%26nbsp;%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3E%3Cb%3EDISCLAIMER%3C/b%3E%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cfont face=%22Arial%22 size=%223%22%3EThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management%26#39;s discretion.%3C/font%3E%3C/p%3E%0A%0A%3Cp style=%22margin-bottom: 0px; margin-top: 0px;;font-family: Arial;%22%3E%3Cbr /%3E%0A%3Cfont face=%22Arial%22 size=%223%22%3ERoss is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company%26#39;s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.%3C/font%3E%3C/p%3E%0A
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