Homeoffice Associate Product Manager chez Blue Stream Fiber
Blue Stream Fiber · Remote, États-Unis d'Amérique · Remote
- Professional
Key Responsibilities
- Partner with the Director of Product Management to evaluate and support new Connectivity opportunities and services.
- Contribute insights on feasibility, customer value, and market differentiation to help shape Blue Stream’s connectivity roadmap.
- Assist in managing the lifecycle of Connectivity services from initial concept and vendor evaluation through launch, growth, and eventual sunset, ensuring offerings remain competitive, customer-focused, and aligned with Blue Stream’s strategic goals.
- Monitor product performance against key metrics, gather customer and cross-functional feedback, and recommend enhancements or adjustments throughout the lifecycle to maximize product value and long-term growth.
- Collaborate with Engineering, other key internal stakeholders, and business partners to support seamless integration of third-party connectivity platforms and services that expand customer choice, enhance value, and drive incremental revenue growth through differentiated offerings and improved financial outcomes.
- Ensure partnerships strengthen Blue Stream’s position as a leading connectivity and amenity provider.
- Work with Marketing to maintain up-to-date, customer-facing content for Internet, Voice, and Mobile products.
- Enable Sales by providing training support, updated product materials, and competitive positioning to drive adoption and revenue growth across connectivity services.
- Maintain accurate internal documentation, competitive analysis, and market data specific to Connectivity offerings.
- Support timely Training Alerts and product updates to Sales, Marketing, and Customer Service to ensure teams stay aligned on connectivity product changes and launches.
- Assist in managing timelines, deliverables, and cross-team execution for new connectivity product launches and enhancements.
- Ensure seamless rollouts that meet customer needs, strengthen Blue Stream’s competitive position, and align with business objectives.
- Customer-Centric Approach: Ability to focus on customer needs, aligning product offerings to enhance the end-user experience.
- Attention to Detail: Demonstrated ability to manage complex product information, proof communications, and ensure accuracy in all deliverables.
- Cross-Functional Collaboration Skills: Strong interpersonal skills to build strong partnerships with marketing, sales, customer service, and engineering, driving cohesive and unified product communication and documentation.
- Analytical Mindset: Skilled in gathering, organizing, and analyzing data from various sources to make informed product recommendations and competitive insights.
- Ownership and Initiative: Highly motivated self-starter who follows through on commitments, solves problems proactively, continuously learns the business and industry, and nurtures key internal and external relationships.
- Vendor Liaison Experience: Proven experience working with vendors and third-party partners to develop product enhancements and drive product improvements.
- Effective, Efficient Communication: Excellent verbal and written communication skills with the ability to simplify complex product details for multiple audiences.
Skills, Knowledge & Expertise
- Education: Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
- Industry Knowledge: Experience or strong interest in telecom, technology, or related fields, with an understanding of products and industry trends.
- Technical Proficiency: Comfortable with Microsoft Office Suite, SharePoint, and other collaboration tools to manage projects and share product insights effectively.
- Previous Experience: 1–3 years of relevant experience in product support, product development, product strategy, or a related field.
- Organizational Skills: Ability to manage multiple tasks, work with cross-functional teams, self-motivate, and keep projects on track.
Job Benefits
- Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP