Implementation Manager-Branch Banking-CMS chez Kotak Mahindra Bank Ltd
Kotak Mahindra Bank Ltd · Bangalore, Inde · Onsite
- Junior
- Bureau à Bangalore
- Interaction with existing CMS customers to understand the technical requirements for system integration for TBG products/ services
- Support customer and commercial Bank customers for modification/ service related queries
- Monitor, push & ensure the productivity of other activation channels
- Interact with implementation team, setup team and operations to ensure customer is served as per agreed TAT
- Understand specific MIS requirements of the customer and arrange to deliver reports accordingly.
- Prepare MIS and analyze on assigned customer portfolio.
- Increase product penetration & work on customer feedbacks
Job Requirements:
- Must have good interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic
- Graduation with IT specialization or additional certification in IT
- Preferably Fresh BBA/MBA/MCA/BSE-IT/B.Tech
- Fresher/ 1 year of experience of CMS Sales, Product, Implementation, Branch Banking, IT or operations will be added advantage.
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