Flower & Merchandise Production Manager Needed chez Royer’s Flowers & Gifts

About Us

Founded in 1937, Royer’s Flowers & Gifts has blossomed into a floral industry leader with 19 retail locations and two distribution hubs across two states. Still family-owned and operated, our team of over 300 dedicated flower professionals brings comfort, joy, and beauty into people’s lives every day. We’re growing — and we’re looking for passionate, goal-oriented individuals to grow with us.

Position Overview

We are seeking a Flower and Merchandise Production Manager to join our leadership team. This individual will learn to oversee our Central Design division, with a focus on contributing to the continued growth and success of our company. The ideal candidate is a hands-on leader who thrives in a dynamic environment, values collaboration, and brings strong technical expertise to the table.

JOB TITLE        Production Manager – Central Design

LOCATION        Lebanon Central Complex

REPORTS TO    Regional Manager

JOB QUALIFICATIONS                

    Able to design according to defined specifications.

    Three years related experience or education preferred.

    Good Mathematical and critical thinking skills are required.

    Must have an excellent understanding of Excel and other MS Office products

    Valid driver's license.

    Ability to use personal transportation is preferred.

    Able to handle confidential materials and detailed reports.

    Able to make decisions and communicate those decisions effectively.

    Able to organize and supervise department activities while effectively motivating employees.

    Able to organize and supervise personnel of varied skill levels to effectively reach production goals.

    Able to coordinate departmental operations with other departments.

RESPONSIBILITIES

    Oversee daily and holiday operations of the department, to include:

o    Supervision of holiday and non-holiday production teams, including working on teams to reach production goals

o    Staff, organize, and train, as needs arise

o    Supervise, instruct, and work in department daily

o    Oversee the ordering, stocking, inventory & efficient use of standard production materials such as containers, design supplies, flowers, and greens

o    Ensure product needed by retail locations is coordinated and filled according to departmental guidelines and deadlines

o    Supervise and assist personnel assigned to fill orders placed by retail stores

o    Ensure inventory numbers are updated and accurate 

o    Handle complaints or comments from store/department managers

o    Supervise and motivate production teams to reach defined production goals

o    Ensure fresh product received adequately, reflects requisitions, and is of good quality

o    Determine correct product mix according to arrangement worksheet and product availability.

o    Identify problems with production plans or approaches

o    Quality control for materials produced by team and department

o    Oversee housekeeping needs; department and storage areas should be neat and organized at all times

o    Supervise printing of price and identifying tags

o    Monitor and assist in setting production goals and meeting quality standards

o    Manage personnel matters (ex: scheduling, absenteeism, vacation, paperwork completion, employee appraisals, etc.)

o    Assist in planning and production of silk arrangements

o    Oversee correct unpacking, pricing, and allocation of giftware products

    Assist to Develop and Update training information for Central Design operations, and provide individual training to employees in the areas of: 

o    production management

o    printing price tickets

o    invoicing Central Design produced materials 

o    basic floral design

    Oversee Direct Ship division to include:

o    Production and packaging of daily outgoing orders

o    Ordering inventory and product, as needed

    Assist with physical inventory function – tabulate and consolidate final inventory amounts.

    Help provide monthly reports concerning inventory levels and production amounts to Administration.

    Provide information/verbal presentation and related reports at monthly manager’s meetings, as requested.

    Assist with the department’s safety committee and monitor employee compliance with safety standards.

    Travel to retail locations to work in sales/design/processing immediately prior to major floral holidays when needed.

    Other duties as assigned.

SCHEDULE – 40 hours per week, with more hours during floral holidays and as needed.  Total hours may reach 50-70 hours per week during holiday production times.

What We Offer

Paid vacations, holidays, and personal day

Company-paid LTD, Life, and AD&D insurance

401(k) retirement plan with profit sharing

Optional health, dental, additional life and disability coverage

A positive, people-centered culture in a family-owned business

The opportunity to be part of a team that makes a difference in people’s lives

We do pre-employment drug screening

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