Director Lifestyle F&B Brands Experience & Strategy chez Hilton Corporate

***This role is based at our corporate office in New York City, NY***

This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! Your role will help shape Lifestyle Brands' Food and Beverage service philosophy and resources, enabling General Managers and Food and Beverage Team Members to deliver exceptional branded experiences. You will report to the Senior Director, Lifestyle Brands Experience, Performance & Strategy and play an important role in defining Hilton's Lifestyle F&B brand ethos, shaping guest-facing experience strategies, improving operational performance, and embedding data-driven insights across openings, training, and brand performance initiatives.

 
HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

%3Cp%3E%3Cstrong%3EHOW YOU WILL MAKE AN IMPACT%3C/strong%3E%3C/p%3E%3Cp%3EYour role is important and below are some of the fundamental job duties that make your work unique.%3C/p%3E%3Cp data-pm-slice=%221 3 []%22%3E%3Cstrong%3EWhat your day-to-day will be like:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EImplement comprehensive global F%26amp;B strategies that align with Hilton%27s Lifestyle F%26amp;B brand values and business objectives.%3C/li%3E%3Cli%3EConduct market analysis to identify emerging trends, consumer preferences, and competitive landscapes to inform strategic decisions.%3C/li%3E%3Cli%3ELead initiatives to inspire creativity in F%26amp;B offerings, ensuring Hilton remains at the forefront of the hospitality industry.%3C/li%3E%3Cli%3EOversee brand pilots, change management communications, project management, performance analytics and provide updates and context to leadership teams.%3C/li%3E%3Cli%3EShape the F%26amp;B guest experience strategy for Hilton%27s Lifestyle brands, ensuring alignment with each brand%27s identity and values.%3C/li%3E%3Cli%3EHelp develop tools, playbooks, and brand immersion materials to guide property-level execution and team member education.%3C/li%3E%3Cli%3ELiase with the Customer %26amp; Brand Insights team to translate data into experience-driven decisions and KPIs.%3C/li%3E%3Cli%3EPartner with global Brand Operations to co-develop a structured openings strategy and manage change across regions.%3C/li%3E%3Cli%3EIdentify trends in technology, ESG, and consumer behavior to inform concept development and brand differentiation.%3C/li%3E%3Cli%3ESupport the design and rollout of training content, onboarding journeys, and learning platforms for Lifestyle F%26amp;B leaders.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EHow you will collaborate with others:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3ECollaborate with the Lifestyle Category Strategy and Lifestyle F%26amp;B team to provide daily support on strategy and initiatives, provide insights, project plans, and governance.%3C/li%3E%3Cli%3EWork with internal partners including brand management, operations and development to ensure cohesive execution of F%26amp;B strategies.%3C/li%3E%3Cli%3ECollaborate with the marketing and design teams to ensure F%26amp;B offerings are communicated and integrated into the guest experience.%3C/li%3E%3Cli%3EWork with partners in EMEA and APAC to lead Team Member education and service execution across our regional teams.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EWhat%3C/strong%3E %3Cstrong%3Edeliverables you will take ownership of:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3ELead the development and optimization of brand immersion materials, service experience solutions, learning and development programs, and service training framework for Lifestyle hotels, using customer insights to enhance guest experiences and hotel performance.%3C/li%3E%3Cli%3EDefine the Lifestyle F%26amp;B brand strategy, service philosophy, values, terminologies, and rituals. Design GM and F%26amp;B leadership training for new openings and ongoing hotel support to create a lifestyle experience on property.%3C/li%3E%3Cli%3EEstablish guidelines for F%26amp;B operations that uphold brand integrity and reflect approved Lifestyle concepts to provide the best experience across all properties.%3C/li%3E%3Cli%3EDevelop new Data %26amp; Analytics metrics and frameworks to measure the performance of F%26amp;B outlets globally.%3C/li%3E%3Cli%3EDevelop case studies, business cases and strategy documents using data and insights.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EWHY YOU%27LL BE A GREAT FIT%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cul data-pm-slice=%223 3 []%22%3E%3Cli%3ETen (10) years of professional experience in corporate planning, strategic planning, project management, food and beverage strategy and operations, or management consulting.%3C/li%3E%3Cli%3EFive (5) years of experience in a global corporation or food and beverage company%3C/li%3E%3Cli%3EThree (3) years of experience developing strategic roadmaps using data insights%3C/li%3E%3Cli%3ETwo (2) years of experience creating and managing project plans for large organizations%3C/li%3E%3Cli%3EExperience creating strategic presentations, business cases and case studies using data%3C/li%3E%3Cli%3EExperience leading teams and collaborative projects%3C/li%3E%3Cli%3EAdvanced proficiency with Excel (can perform complex functions), PowerPoint, Word, and MS Teams applications%3C/li%3E%3Cli%3EWilling to travel up to 60% of the time, both domestically and internationally%3C/li%3E%3Cli%3EWilling to work in the New York City office as required%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EWHAT IT IS LIKE WORKING FOR HILTON%3C/strong%3E%3C/p%3E%3Cp%3EHilton, the #1 World%27s Best Workplace, is a leading global hospitality company with a diverse portfolio of %3Ca target=%22_blank%22 rel=%22noopener%22%3Eworld-class brands%3C/a%3E. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the %3Ca target=%22_blank%22 rel=%22noopener%22%3EHilton Careers blog%3C/a%3E and %3Ca target=%22_blank%22 rel=%22noopener%22%3EInstagram%3C/a%3E to learn more about what it’s like to be on Team Hilton!%3C/p%3E%3Cp%3EIt is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.%26nbsp;%3C/p%3E%3Cp%3EWe provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. %26nbsp;Please %3Ca target=%22_blank%22 rel=%22noopener%22%3Econtact us%3C/a%3E if you require an accommodation during the application process.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:#D9D9D9;font-family:%26quot;Hilton Sans%26quot;,sans-serif;font-size:7.0pt;%22%3E%3Cspan style=%22mso-themecolor:background1;mso-themeshade:217;%22%3EHilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is %24110,000 - %24175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company%27s long-term incentive plan, consistent with other team members at the same level and/or position within the Company.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Postuler maintenant