Ambulance Field Supervisor chez Standing Rock Ambulance Service (Standing Rock Sioux Tribe)

SCOPE OF POSITION:

To provide leadership, oversight, and operational support to ambulance crews to ensure the delivery of high-quality emergency medical services. The Ambulance Field Supervisor is responsible for coordinating field operations, managing on-duty personnel, supporting incident response, and maintaining compliance with regulatory and organizational standards.

SUPERVISION:

The Ambulance Field Supervisor will work under the direct supervision of the Standing Rock Ambulance Program Director, who will provide guidance, direction and conduct performance evaluations.

DUTIES AND RESPONSIBILITIES:

1.         Operational Oversight

5. Monitor EMS activity across assigned regions or shifts.
6. Coordinate ambulance deployment and resource allocation.
7. Ensure prompt and appropriate response to emergency calls.
8. Clearly communicate treatment plans to patients and their families.

2.         Personnel Supervision

5. Supervise on-duty EMTs and paramedics.
6. Provide coaching, mentorship, and performance feedback.
7. Assist with scheduling, shift coverage, and conflict resolution.

3.         Incident Support

5. Respond to high-acuity or complex incidents.
6. Serve as Incident Commander or liaison with fire, police, hospital staff, and Medical Director. 
7. Maintain communication with mobile and fixed emergency units to coordinate response activities.
8. Request mutual aid and provide direction at scenes when standard protocols are not feasible.

4.         Quality Assurance & Compliance

5. Ensure field operations align with protocols, safety standards, and policies.
6. Conduct on-scene evaluations; review and verify patient care reports, ambulance checklists and narcotic logs.
7. Report and address clinical or operational concerns.
8. Ensure thorough cleaning and sanitization of ambulances and base after each use.

5.         Training & Development

5. Support new staff onboarding through field training and evaluations.
6. Facilitate continuing education and skills assessments.
7. Promote a culture of continuous improvement.

6.         Administrative Tasks

5. Complete documentation related to incidents, personnel, vehicle checks and EMS equipment.
6. Participate in investigations, performance reviews, and disciplinary processes.
7. Ensure readiness and daily inventory of equipment, vehicles, tools, supplies and medications.

QUALIFICATIONS:

1. Current EMT, AEMT, or Paramedic certification with 3+ years of supervisory, lead or field training experience in Emergency Medical Services.
2. Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS), and CPR certifications.
3. Proficiency in Microsoft Office Suite, Excel and database reporting tools.
4. Proven ability to lead teams during a highly stressful or large scale incident.
5. Solid verbal and written communication skills.
6. Demonstrated professionalism; maintain tact, courtesy, composure and flexibility under pressure.

PHYSICAL & WORK REQUIREMENTS:

1. Ability to lift/move patients and equipment as required in EMS field duties.
2. Must be able to work in variable weather conditions, including nights, weekends and holidays.
3. Participation in on-call rotation, emergency activations or incident responses as needed. 
4. Ability to obtain and maintain current Hepatitis B vaccination.
5. Must maintain a valid driver’s license and meet insurability requirements.
6. Must pass a Minimum Background Investigation and suitability requirements.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Deep understanding of EMS protocols, operations, and patient care standards.
2. Strictly adhere to physician orders as directed by the Medical Director.
3. Ability to obtain (PHTLS) Pre-Hospital Trauma Life Support, Auto­ Extrication, and Emergency Vehicle Operator Course (EVOC) certification within one (1) year of hire.
4. Must maintain both National Registry and state certifications with continuing education and refresher requirements.
5. Confidentiality and HIPAA compliance required.
6. Proficient in EMS software (e.g., ADP, data reporting).
7. Commitment to community health outreach and education. 

NOTICE:

SELECTED CANDIDATE(S) FOR STANDING ROCK SIOUX TRIBE POSITIONS ARE SUBJECT TO ALCOHOL AND DRUG TESTING. FAILURE TO ADHERE TO AND SUCCESSFULLY PASS THE ALCOHOL AND DRUG TESTING WILL CAUSE FOR REVOCATION OF JOB OFFER.

No tribal housing is available. Position is located at the Standing Rock Ambulance Base, Fort Yates, ND.