Platzhalter Bild

Senior Convention Services Manager chez Treasure Island

Treasure Island · Las Vegas, États-Unis d'Amérique · Onsite

Postuler maintenant

Specific Job Functions:

  • Coordinate and service all logistics of assigned group, from initial booking through meeting requirements and departure.
  • Establish expectations with each individual Group Account sales manager.
  • Initiate client correspondence with an introduction letter, agenda, and any other pertinent information.
  • Conduct pre-convention meetings with meeting planner and all hotel operating department representatives which are involved in the program.
  • Maintain close contact with client on regular basis, both verbally and with written confirmation of changes and updates.
  • Copy Sales Manager and Coordinator on all correspondence.
  • Ensure all contract information is correct and updated in Delphi group management platform.
  • Review and adjust group room block inventory.
  • Create rooming list cover sheet with details including the billing for each sub group(s) when necessary.
  • Prepare and distribute estimated invoices and collect client payments.
  • Assist with billing discrepancies with the intent of resolving to the satisfaction of all parties.
  • Prepare and submit on property sign requests.
  • Arrange limo transfers approved by Director or Vice President of Sales.
  • Disseminate group resumes which include profiles, agendas and requirements to all hotel operating departments two weeks prior to the group’s arrival.
  • Service the in-house groups which includes:
    • Greeting main contact(s) everyday to make sure all their expectations are met.
    • Assisting main contact(s) with anything that they might require or update.
    • Provide personalized “on the floor” attention to all in-house programs.
  • Conduct internal room night audits.
  • Assist sales managers with VIP site inspections.
  • Assist other CSM positions when needed.
  • Participate in continuing education and management training provided by Hotel.
  • Perform all duties as deemed necessary for the success of the department.
  • Perform other duties as requested by Director and Vice President of Sales.
  • Fully understand and memorize company mission, vision statement, C.O.R.E. values, and goals.

Qualifications:

  • High School Diploma required. College degree in Marketing, Hotel Management or Business Administration preferred.
  • Two years’ experience in Hotel Sales preferred.
  • Knowledge of Ivvy, Microsoft Word and Excel preferred.
  • Must possess excellent written and oral communication skills.
  • Driver’s License required.
  • Bi-lingual (Spanish) preferred.

 

 

 

Postuler maintenant

Plus d'emplois