IT Support Technician I - Temp to Hire chez American Crane & Equipment Corporation

NOW HIRING: IT Support Technician I – Temp to Hire
 Monday – Friday 8:00AM-4:30PM – On-site in Douglassville PA

Ready to kickstart your IT career?

 American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I – Temp to Hire to join our high-performing Information Technology team.

In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn, grow, and potentially transition into a full-time position with ACECO.

Job Title: IT Support Technician I – Temp to Hire

Department: Information Technology

Location: 531 Old Swede Road - Douglassville, PA 19518

Temporary Assignment Period: 90 days from start date

Temporary Schedule: Monday – Friday | 8:00AM-4:30PM | Full-time hours on-site

Compensation: $18-20 per hour to start based on experience and qualifications  | No additional benefits are offered during the temporary assignment period (A comprehensive benefits package, which includes medical, dental, vision, 401(k), paid time off, and other employee benefits will be offered if this assignment converts to a permanent full-time position with American Crane & Equipment Corporation.)

Why Join American Crane?

What You’ll Do

• Provide first-level technical support to internal users via phone, email, and ticketing system
• Diagnose and resolve basic hardware, software, and network issues
• Assist with setup, configuration, and deployment of workstations, laptops, and peripherals
• Support end-users with Microsoft 365, Windows, and other company-approved applications
• Document troubleshooting steps and solutions in the ticketing system
• Escalate complex issues to higher-level IT staff when necessary
• Maintain inventory of IT equipment and assist in asset tracking
• Perform routine maintenance and updates on systems and equipment

What We’re Looking For

Education & Skills

• High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred
• Basic knowledge of Windows operating systems, Microsoft 365, and common business applications
• Understanding of computer hardware, networking fundamentals, and troubleshooting techniques
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to prioritize tasks and manage time effectively

Preferred Experience and Certifications

• Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work)
• Familiarity with ticketing systems
• CompTIA A+, Network+, or other relevant certifications

Key Attributes

• Self-motivated and eager to learn.
• Strong problem-solving mindset.
• Organized, dependable, and adaptable.
• Committed to ACECO’s core values and culture.

Work Environment

This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards.

READY TO APPLY?

• Submit your application online at Recruitment (adp.com).
• For more information, contact us at [email protected].

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

About American Crane & Equipment Corporation:

American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. 

At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development.

Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers.

Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. 

When you join American Crane & Equipment Corporation, you're not just getting a job – you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement.

How to Apply:

• Submit your application online at Recruitment (adp.com).
• For more information, contact us at [email protected].

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

American Crane & Equipment Corporation is an Equal Opportunity Employer.

The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.

The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services to our benefits-eligible employees including medical, dental, vision, flexible spending and health savings accounts. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.