Category Manager – Tobacco & In-Store Services chez Shell Mobility & Convenience

Company Overview:

Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Timewise family!

Position Summary:

The purpose of the category manager for tobacco product and in-store services is to optimize the performance of the assigned product category or categories, ensuring positive contribution to the sales and profitability of the convenience retail business, while meeting customer needs and support growing market share.  This role plays a crucial role in managing a specific group of products within the retail business.

Responsibilities:

• Develop and own the category plan for the tobacco product category following standards from the Shell Group, Category Management Association (CMA) and National Association of Convenience Stores (NACS).
• Development and management of the product assortment for the assigned category or categories, ensuring it meets customer demand and aligns with market trends.
• Negotiate contracts and terms with suppliers to secure the best pricing and ensure continuous product availability.
• Overseeing inventory levels, ensuring that stock is available at needed levels to avoid out of stocks.
• Set and implement pricing policies for the assigned category or categories, balancing competitiveness, and market share growth with profitability.
• Monitor and analyze sales data, customer reactions, and market trends to make informed decisions that boost category performance.
• Collaborate with marketing teams to develop promotional plans and strategies to boost category sales.
• Create and implement annual category plans that align with the company’s objectives, enhancing the shopping experience that drives sales growth.
• Execute assortment optimization plans at least twice per year, inclusive of exit strategies for unsuccessful products.
• Develop business cases for growth activities linked to the assigned categories.
• Execute management of the category product range and price book in strict adherence to the company’s category definitions hierarchy which follows the standard of the US National Association of Convenience Stores (NACS).
• Other duties assigned.

 Education and Experience

• High School Diploma or GED Required. Bachelor’s degree in business or equivalent preferred.
• 5+ years of experience in retail category management with proven track record of accountability over fast moving consumer goods performance.
• Sound knowledge of convenience retail business processes including proficiency in the management of the category management cycle.
• Direct experience in the convenience or grocery channel, either as a category manager or supplier level key account manager or brand management.
• Proven expertise in the retail fundamentals of buying, assorting, placement, merchandising, and operational processes.
• Understanding of data analysis and forecasting.
• Retail store operations experience is desired.
• Certification in Category Management from CMA is a plus.
• Proficient in MS Office products: Excel, Word, Teams and Power Point.

Physical Requirements:

• Ability to lift 25-50lbs or more.
• Prolonged periods of sitting, standing and walking.
• Ability to travel to store sites 50-75% of the time.