Hybrid Assistant Division Manager - Water Treatment chez Clinton, City of (SC), SC

About the Department

Internal Applicants Only

Employees of the City of Clinton and applicants for employment shall be afforded equal opportunity in all aspects of employment without regard to race, color, religion, political affiliation, national origin, disability, marital status, gender, sexual orientation, or age.

Reasonable accommodations may be available to employees or applicants of this position under the ADA/ADAA if given prior notice by the employee or applicant.

The information contained within this document has been designed to indicate the general nature and level of work to be performed by an employee within this classification.   It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, or work required of employees assigned to this position.

Position Duties

Essential Job Functions

• Assistant Division Manager – Water Plant Operator 

1. Operates, inspects, and maintains water filtration plant equipment and systems as required for the ef?cient and effective operation of the City's water treatment plant.
2. Performs all work in compliance with all applicable policies, procedures, regulations, and standards of quality and safety.
3. Monitors all equipment related to water processing.
4. Monitors water quality and ?ow; makes chemical adjustments to raw and ?nished water to produce a water of high quality and aesthetic appearance; makes ?ow adjustments as necessary.
5. Backwashes ?lters; calibrates chemical feeds; pours chemicals in hopper; operates and maintains belt press; operates generator for load control; maintains sludge basin levels, and performs other duties as assigned.
6. Collects water samples and performs routine physical and chemical tests of water quality at all stages of treatment; records test results. Maintains laboratory equipment; veri?es and calibrates meters; records temperatures of incubator and refrigerator.
7. Maintains equipment and tools; assists in performing any necessary repairs of plant equipment.
8. Receives and stocks chemicals and supplies.
9. Receives and responds to customer inquiries, requests, and complaints.
10. Answers the telephone and interacts with a variety of people to include the general public, other co-workers, federal and state regulation personnel, city administration, etc.
11. Responds to emergencies as required; subject to emergency call-backs.   Fill in for other personnel as needed.
12. Maintains an orderly and safe work environment.
13. Attends conferences, seminars, and other training sessions to stay abreast and current with policies, methods, and regulations.
14. Operates computers, pumps, motors, meters, chemical readers, and other plant equipment; uses mechanics tools, electrician’s tools, lab instruments, and various other hand and power tools.
15. Prepares and submits reports and records as required. 
16. Interacts and communicates with a wide variety of individuals and groups in the performance of duties such as management, co-workers, other City personnel, customers, and the general public.
17. Performs bacterial killing and sterilization.
18. Performs general maintenance and housekeeping duties as required.
19. This position is subject to emergency callback under certain conditions or circumstances.
20. Maintain a drug-free workplace that ensures the safest and highest quality product.  
21. This position is a safety-sensitive position and is subject to ongoing random drug testing.
22. Performs other related duties as assigned.
23. Possess and maintain a valid SC driver's license.
24. Must possess and maintain or be able to have and maintain a minimum Class A Water Treatment Operator’s Certification as required by the SC Department of Health and Environmental Control (Can hire with a Class B, but must attain a Class A within a specified time as determined by the Division Manager and DHEC regulations.
25. Assists the Division Manager as needed with personnel and resource management and acts as Division Manager in his absence.  This is a working supervisory position.

• Public Works Operational Functions 

1. Provide an adequate and safe supply of potable water to our customers.
2. Interacts and communicates with customers and city personnel/co-workers, including upper management, City Manager, city officials, and the general public.
3. Ensure the accurate, safe, and continual operation of pumping stations, testing, recordkeeping, filtration, and delivery systems of the water filtration plant operation system.
4. May be subject to call back during emergencies.
5. Participate in the development and administration of the division budget, identifying equipment, materials, and supply needs; 
6. Participate in the development and implementation of departmental goals and objectives; assist in identifying and implementing opportunities for improving customer service, utility service delivery methods, and procedures. 
7. Performs related work as needed.
8. Maintain proficiency by attending conferences and meetings, reviewing reports, reading professional journals, and meeting with others in the area served.
9. Maintain work areas in a clean, safe, and orderly manner.
10. Possess and maintain a South Carolina driver’s license.
11. Ensure water filtration plant operations are within all established routine working, personnel, ethical, and safety guidelines, rules, and regulations of federal, state, and departmental agencies.

Minimum Qualifications, Knowledge, Skills, and Abilities

Minimum Qualifications: 

1. High school diploma or GED from an accredited school or source recognized by the South Carolina Department of Education supplemented with a minimum of five years of operational experience in a water filtration operational setting or a combination of training and experience, which provides the required knowledge, skills, and abilities to successfully perform to the expected performance of all job related requirements.   
2. Must possess and maintain a valid SC driver’s license.
3. Must possess and maintain or be able to have and maintain a minimum of a Class A Water Plant Operator’s Certification as required by the South Carolina Department of Health and Environmental Control.   Minimum of Class B with Class A attainable within a set period determined by the Division Manager and DHEC regulations.

Knowledge of:

The laws, ordinances, standards, and regulations about the speci?c duties and responsibilities of the position.

1. The standard tools, materials, and practices of the industry. 
2. The occupational hazards of the industry. 
3. The safety rules and regulations of water treatment facilities comply with those rules and regulations. 
4. The plant laboratory operations are capable of performing routine raw and treated water sample analyses, detecting any irregularities. 
5. The required chemicals are used in operations, and controls are used to ensure that these chemicals are used properly and effectively. 
6. Pertinent federal, state, and local codes, laws, and regulations relating to the water filtration industry.
7. Practical methods and techniques for providing excellent customer service.
8. Basic accounting and financial management procedures; some interaction with payroll/finance is required.
9. Policies and procedures related to water filtration plant operations.  
10. Basic office environment risk management and safety policies.

Skilled in:

1. Planning, coordinating, and organizing a daily work routine.
2. Establishing priorities for the completion of work per sound time-management methodology and supervisory directives while avoiding duplication of effort. 
3. Implementing work methods and procedures that promote a safe and efficient working environment that comply with all regulatory agency requirements, including the Occupational Safety and Health Administration (OSHA). 
4. Interpreting, understanding, and applying technical reports, statutes, rules, and regulations.
5. Providing outstanding customer service (internally and externally).
6. Excellent customer service and communication skills.
7. Good organizational and time management skills.
8. Communicating information to various audiences in person and through other telecommunication/electronic media. 

Ability to:

1. Compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
2. Speak and/or signal people to convey or exchange pertinent and vital information to co—workers. Includes the receiving of information and instructions from supervision.
3. Read a variety of policies and procedures, technical reports and instructions, equipment manuals, etc.
4. Prepare daily reports, routine forms, ?ow charts, etc., with proper format in an accurate and timely manner. 
5. Speak with and before others with poise, voice control, and con?dence.
6. Apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. 
7. Learn and understand relatively complex principles and techniques; to make routine independent judgments in the absence of supervision.
8. To acquire knowledge of topics related to the primary occupation. Must have the ability to comprehend and interpret received information.
9. Record and deliver information, to explain procedures, to follow verbal instructions, and to give written instructions. 
10. Communicate effectively and ef?ciently in a variety of technical languages, including mechanical and electrical repair, etc.
11. Add and subtract totals, multiply and divide, use mathematical formulas, determine percentages and decimals, and determine time. Must be able to use practical applications of fractions, percentages, ratios, and proportions. Must be able to use practical applications of geometry and algebra.
12. To inspect items for proper length, width, and shape, and to visually read various information.
13.  To coordinate hands and eyes using plant equipment; to operate motor vehicles. _
14.  Handle a variety of items, control knobs, buttons, switches, catches, lab instruments, tools, etc. 
15.  Requires the ability to differentiate colors and shades of color.
16.  Perform under stress when confronted with emergencies or tight deadlines. 
17.  Inspect plant machinery and mechanical equipment to detect ?aws and/or defects in operation.
18. To read and interpret written requests, work orders, and technical materials on the responsibilities of the job. 
19. Exercise immediate remedial action to correct any quality de?ciencies that occur in areas of responsibility. 
20. Assume responsibility for completing assigned work. Completes assigned work within deadlines per directives, policy, standards, and prescribed procedures. 
21. Attend and remain at work regularly and adhere to policies and procedures regarding absenteeism and tardiness. 
22. Provides adequate notice to higher management regarding vacation time and leave requests in compliance with established personnel policy.
23. Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities. 
24. Anticipates work to be accomplished and initiates proper and acceptable action for the completion of work with a minimum of supervision and instruction.
25. Seek expert or experienced advice where appropriate and research issues, situations, and alternatives before exercising judgment.
26. Accepts supervisory instruction and direction and strives to meet the goals and objectives of the department and overall city-wide initiatives. 
27. Share knowledge with managers, supervisors, and co-workers for mutual bene?t. 
28. Contribute to maintaining high morale among all employees; Develop and maintain cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. 
29. Tactfully and effectively handles requests, suggestions, and complaints to establish and maintain goodwill professionally.
30. Maintain a positive image.
31. Work independently with direct occasional supervision.
32. Communicate orally and in writing clearly and concisely.
33. Represent the City positively, effectively, and professionally.
34. Establish and maintain effective working relationships with those contacted in the course of work.
35. Maintain confidentiality concerning customers’ protected data under established laws.
36. Maintain and update a variety of files, records, and reports.
37. Identify problems or potential problems and identify possible solutions within the confines of policy. 
38. Utilize intellectual skills in making sound judgments and decisions.
39. Attend required meetings, planning sessions, and discussions on time. Implements work activities according to priorities and estimated schedules.
40. Adhere to all established safety and housekeeping standards, ensuring such standards are not violated.

1. While performing the duties of this position, the employee is frequently required to stand for prolonged periods, bend, stoop, climb, and descend stairs and/or ladders, communicate, walk, reach, and manipulate objects, tools, or controls.
2. Duties involve moving materials weighing up to 15 pounds and infrequently weighing up to 45 pounds. 
3. Employee is exposed to computer screens, works closely with others, possesses finger and manual dexterity, and communicates verbally with customers for prolonged periods.
4. Must be physically able to operate different types of plant and laboratory equipment. 
5. Must be physically able to exert up to twenty pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects up to fifty pounds. Physical demands are in excess of those for sedentary work.
6. Must have moderate levels of eye/hand/foot coordination.
7. The worker may be subject to danger or risk to a moderate degree.
8. ls able to work effectively despite exposure to humidity, heat/cold, wetness, toxic agents, machinery hazards, noise, vibrations, etc.
9. Must be able to pass a medical questionnaire annually successfully and/or physical and be capable of wearing a half-face respirator and/or other respiratory aids.

Working Conditions

1.  Working conditions include office, laboratory, and frequent outside working conditions, and conditions associated with providing the delivery of municipal water filtration potable water system.  

2. Exposure to outside elements while driving and during routine changing of chemicals and basin observation.  

3. This position is classified as a safety-sensitive position and is subject to ongoing random drug testing.

Supervisory Exercised

This position exercises appropriate supervisory and management as directed by the Division Manager or acts as the Division Manager in his absence. 

Supervision Received

Reports to the Water Filtration Division Manager, but is expected to work and cooperate with other supervisory personnel, department directors, other division supervisors, and other department and/or city-wide personnel.