Hybrid Technology Support Specialist Intern chez Town of Marana, AZ

About the Department

Marana is one of the fastest-growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix.  The Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services.
  
Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together.  Our Cultural Values are: Dedicated Service, Respect, Teamwork, and Engaged Innovation.

Position Duties

The Town of Marana is seeking two Technology Support Specialist Interns to work in the Information Technology Department. This is an exciting opportunity for a hands-on learning experience for someone pursuing an associate’s degree or higher in Computer Engineering or related field. This internship offers the opportunity to apply academic knowledge in a professional setting, working alongside experienced technical staff in supporting and maintaining various technologies of the Town administrative systems. 

While the Department will accommodate class schedules or other activities, the Intern is expected to work 15 - 19 hours per week to be scheduled during normal business hours: M-F 8:00 am – 5:00pm.  Hours should be scheduled in blocks of at least three consecutive hours to ensure efficiency and consistency. The anticipated start date will be Fall 2025 with an anticipated end date of 12/12/2025, with potential for renewal for the Spring 2026 semester. 
 

Pursuant to the Marana Town Code, Sections 3-1-2(D) and 3-1-3(B), and the current Salary Schedule implemented by the Town Manager, the position of Intern is defined as a temporary position.  Temporary positions are at-will employees and employment that may be terminated upon the will of the employer or employee at any time with or without cause.  

 Hiring Rate:   Undergraduate -   $15.85/hour   /   Graduate School – $16.85/hour

This is an on-site role. Telework will not be permitted.

Minimum Qualifications

• Under direct supervision: Assists in providing PC support by updating and replacing software/hardware; configures new software; responds to issues.
• Under direct supervision: Provides telephone, infrastructure, and printer/copier support by setting up and configuring phones; troubleshooting printer issues; troubleshooting server applications.
• Under direct supervision: Coordinates and ensures effective communication with every team member; provides training and support to end users; and maintains knowledge of various computer, video and technical systems and equipment.
• Under direct supervision: Provides administrative support by creating and maintaining user accounts; maintains inventory of equipment; and researches new software and technologies.

Other Qualifications

• Currently pursuing an Associate/Bachelor’s degree or higher in Computer Engineering, or closely related field at an accredited college/university 
• Must reside within approximately 50 miles of the Ed Honea Marana Municipal Complex and be able to work a minimum of 15 on-site hours per week during normal business hours.

An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered. 

Additional Requirements: 

• Valid Arizona Driver License.
• Must complete a pre-employment physical including a 25-pound lift test.
• Complete both the Town of Marana background check and a motor vehicle records check.
• Must pass fingerprint clearance background check.

RECRUITMENT PROCESS
To be considered for this position, all applicants must complete the Town of Marana application form in its entirety online at https://www.governmentjobs.com/careers/marana. Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.
 

Job posting will remain open until a sufficient number of applicants have met the minimum requirements.  A first review date of applications will be conducted on 9/3/2025. 

To be considered in the initial review, please submit your online application by 11:59 PM on 9/2/2025.

Applications submitted after this deadline may or may not be reviewed, depending on the needs and progress of the selection process.

APPLICATION STATUS UPDATES
All status updates regarding your application will be sent via email. Please ensure you provide a valid email address and regularly check your inbox, including your junk or spam folders, for important notifications throughout the hiring process.

TOWN OF MARANA CONTACT INFORMATION
 11555 West Civic Center Drive
 Marana, AZ 85653
www.maranaaz.gov
 ph (520) 382-1900  /  fx (520) 382-3500
  
QUESTIONS
 Human Resources Staff Contact
Nikki Hemphill / 520-382-1925 / [email protected]

For technical issues with the NEOGOV site, please contact Customer Support at 1-855-524-5627.

The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.