Hybrid Post Closing Manager chez Dream Finders Homes

SUMMARY OF POSITION:

The Post-Closing/Fulfillment Manager oversees all aspects of the post-closing process for mortgage loans, ensuring accurate and timely completion of loan files, compliance with regulatory requirements, and efficient delivery to investors or government agencies. This role includes managing a team responsible for reviewing, auditing, and fulfilling post-closing tasks, ensuring adherence to investor guidelines and company policies. The ideal candidate will have strong leadership skills, an eye for detail, and extensive knowledge of mortgage lending processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Post-Closing Process Management: Oversee the post-closing process to ensure all closed loans are reviewed for accuracy, completeness, and compliance with company policies and regulatory requirements.
• Team Leadership: Manage and mentor a team of post-closing specialists, providing guidance, training, and support to ensure team efficiency and accuracy.
• Loan File Auditing: Ensure that all loan documents are audited and validated for accuracy and completeness before delivery to investors, servicers, or agencies such as FHA, VA, and USDA.
• Compliance: Maintain compliance with all applicable federal, state, and local regulations, including RESPA, TRID, and other mortgage-related guidelines.
• Document Management: Ensure timely receipt, correction, and shipping of closing documents, and manage document trailing to ensure all missing items are obtained.
• Investor Relations: Ensure loans meet investor requirements and manage the timely delivery of post-closing loan packages to investors or government agencies.
• Discrepancy Resolution: Identify and resolve discrepancies in loan files and documentation, working with internal departments such as underwriting, processing, and legal as necessary.
• Reporting and Metrics: Prepare regular reports on post-closing activities, including file completion rates, turnaround times, and issues resolved. Present findings to senior management.
• Process Improvement: Continuously evaluate and improve post-closing processes to enhance efficiency, accuracy, and turnaround times.
• Audit and Quality Control: Support internal and external audits by providing necessary documentation and ensuring all post-closing processes meet company standards and investor guidelines.
• Vendor Management: Manage relationships with third-party vendors such as document custodians, ensuring quality service and compliance with service-level agreements.
• Other duties as required.

EXPERIENCE, SKILLS, KNOWLEDGE

• Bachelor’s degree in business, finance, or a related field, or equivalent experience.
• 3+ years of experience in mortgage post-closing, mortgage fulfillment, or a similar role within the mortgage industry.
• Strong knowledge of mortgage regulations, investor guidelines, and industry best practices.
• Proven leadership and team management experience.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Strong verbal and written communication skills.
• Proficiency in loan origination systems, document management systems, and Microsoft Office Suite.

Experience with FHA, VA, USDA, and conventional loan products is a plus.

• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to manage associates working on site and remote

PHYSICAL DEMANDS:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision.  The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. Ability to lift up to 10 pounds, if necessary. Occasional travel may be required for regulatory meetings, audits, or compliance training.

In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Equal Employment Opportunity Statement: Dream Finders Homes is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. Equal Opportunity Employer