Hybrid Night Auditor (PT, Thursday and Friday) | Courtyard Natick chez CSM Lodging Services

Shifts: Thursdays and Fridays 11:00 PM – 7:00 AM

Position Summary
The Night Auditor is responsible for balancing daily transactions, ensuring accuracy in hotel financials, and providing exceptional service to guests during overnight hours. This role combines front desk responsibilities with accounting tasks, requiring strong attention to detail, customer service skills, and the ability to work independently.

Key Responsibilities

• Greet and assist guests in a courteous and professional manner during overnight hours.
• Perform check-in, check-out, and reservation procedures accurately.
• Respond to guest inquiries and resolve issues promptly.
• Complete nightly audit of daily transactions, balancing all accounts.
• Prepare and distribute daily reports to management.
• Ensure the front desk and lobby areas remain clean, organized, and welcoming.
• Monitor property security and follow safety procedures.
• Assist with setting up breakfast area in preparation for morning service.
• Follow Marriott and CSM cash handling, credit card processing, and audit procedures.

Qualifications

• Previous FOSSE, front desk or hotel night audit experience preferred
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Proficiency with computers; experience with hotel PMS systems preferred.
• Ability to work independently and manage multiple tasks.
• Must be available for overnight shifts, weekends, and holidays.

Physical Requirements

• Stand for extended periods.
• Lift and carry up to 25 lbs occasionally.
• Bend, stoop, and reach to perform job functions.

Benefits (Part-Time)

• Marriott travel discounts worldwide.
• Friendly and supportive team environment.