Hybrid Community Manager chez Conifer Realty

Description

GENERAL DESCRIPTION 

The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager.  The Community Manager is responsible to maintain all aspects of the property’s assets to Conifer standards.  

LOCATION

•  Market Apartments at Corpus Christi located at 880 East Main Street Rochester, NY 14605.
•  VOC Liberty Landing located at 185 Scio Street Rochester, NY 14605.

SCHEDULE

• 40 hours per week
• 8:30 AM - 5:00 PM

JOB DESCRIPTION 

• Train and be responsible for work performance by all team members under his or her direction.  Be certain that all team members are properly certified as required. 
• Will handle coaching, mentoring, all staffing functions as part of performance management tasks of team members in accordance with Conifer’s policy and under the direction of the Regional Manager and/or Vice President. 
• Perform written evaluations of employees and make recommendations for salary increases and/or advancement, as required 
• Maintain accurate payroll records as required by Conifer. 
• Maintain regular, predictable and timely attendance records of ALL team members daily. 
• Adhere to all Company personnel directives as per the manual of policies and procedures. 
• Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms. 
• Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents 
• Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate. 
• Collect rents and handle delinquent accounts in a timely and efficient manner 
• Make bank deposits daily and/or as required 
• Maintain necessary records of all financial transactions of the property 
• Adhere to all appropriate Company accounting directives, including but not limited to: 

1. Use of account numbers 
2. Accounts payable system. 
3. The rent roll 
4. Other monthly reports. 
5. Special accounting reports. 

• In conjunction with Maintenance Supervisor, obtain competitive bids for work/improvements scheduled, and process bid packages by Company procedures, as required 
• In conjunction with Maintenance Supervisor, supervise outside contractors working on the property to assure contract compliance.  Inspect onetime contractors’ work upon completion of each contract specification step. 
• Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. 
• Ensure that residents are provided with a clean, safe and well-maintained community. 
• Assist in development of annual budget; work within the established budget and notify the Regional Manager and/or Vice President of any possible variations. 
• Work effectively with residents and resident organizations,  
• Report accidents and emergency situations to the Corporate Office immediately and prepare the proper reports. 
• Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed. 
• Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary-allocations.  All apartment units are to be inspected by the Community Manager as per the schedule set forth and agreed upon with Regional Manager.  All contractor work is to be inspected monthly for long-term contracts. 
• Adhere to all maintenance and purchasing directives as per the policy and procedure manual, including, but not limited to: 

1. Property inspections. 
2. Unit inspections. 
3. Maintenance work orders. 
4. Inventory control systems. 
5. Landscaping and grounds. 
6. Safety and safety meetings. 
7. Special maintenance items. 
8. Purchase requisitions and purchase order procedures. 
9. OSHA requirements; EPA requirements. 
10. Purchase of office supplies 

• Emergency on-call duties as required or assigned. 
• Physical attendance at the assigned work locations during scheduled hours is essential. 
• May be required to assist at other Conifer locations as needed. 
• Other job-related duties as assigned. 

EXPERIENCE  

• Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing.   
• Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred. 
• Minimum 1+ years team supervision experience including training and performance management skills. 
• Demonstrated prior customer service or sales experience a plus. 
• Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications. 
• Yardi Voyager experience desired or other accounting or housing software programs a plus. 
• Demonstrated experience in solving resident, personnel, vendor and financial problems. 
• Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred. 
• Reliable transportation and valid drivers’ license needed. 
• Flexibility to travel for training, meetings, conferences, as scheduled. 

EDUCATION 

• Minimum High School degree/GED equivalent required. 
• Associates Degree in Business or some college desired; Bachelors’ degree a plus.  
• Certifications Preferred or willing to obtain: 

1. Certified Occupancy Specialist (COS) 
2. Tax Credit Specialist (TCS) 
3. LIHTC (Low Income Housing Tax Credit) 
4. S.T.A.R. Training  
5. Others pertinent to affordable housing industry. 

Requirements

• Excellent interpersonal and customer service skills. 
• Collaborative, friendly to effectively handle issues as they arise. 
• Demonstrated excellent written/oral communication skills. 
• Ability to exercise good business professionalism and business judgment at all times. 
• Strong organizational, time management, and multi-tasking skills to meet required deadlines. 
• Resourceful; effective problem-solving skills. 
• Flexibility – able to prioritize projects and adapt work projects quickly when needed. 
• Able to work both independently and a team. 
• Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives 

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. 

The salary range for this position is $55,000.00 - $65,000.00 The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. 

APPLY TODAY via our website link: http://www.careersatconifer. com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! 

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.