Hybrid Permit Clerk chez Mercer Transportation

Headquartered in Louisville, KY and ranked among the top carriers in the U.S., Mercer Transportation Co., Inc. (Mercer) has earned a reputation as one of the nation's leading owner operator companies. For over forty years, Mercer has built a family on the foundation of honesty, professional freedom, and experience.

Office hours are Monday through Friday, 8am-5pm
The Permit Clerk will be responsible for the following:

What You’ll Get

• Mercer pays over $7,500/year toward your health insurance
• Pay as little as $0/month for Employee-Only health coverage with our Wellness Rate
• Earn up to $300/year in gift cards through wellness incentives
• Paid Time Off and Holidays
• Company-paid Life & Long-Term Disability Insurance
• Optional benefits: Dental, Vision, FSA, Short-Term Disability
• 401(k) with company match
• Free access to health clinics for you and your immediate family

Essential Job Functions

• Performs assigned tasks to facilitate leasing, orientation, support, and termination of contractors.
• Prepares files and permit books.
• Orders temporary registrations for new contractors and orders supplies.
• Signs on new contractors.
• Performs contractor orientation and post-orientation meetings and completes necessary paperwork.
• Completes termination paperwork.
• Completes the necessary paperwork on change of equipment on new tractors and trailers and updates the computer.
• Assists in the annual review of tractor registrations.
• Assists with permit mail outs.
• Weekly order and cancellation of various permits.
• Acts as consultant to truck recruiters on new contractor’s lease agreements and other required documents.

Essential Skills and Experience

• Three (3) years of clerical experience, one (1) of which must have included multi-phone system, customer service and/or similar business acumen, with concentration on organization, coordination, and performance of duties at a responsible level.

• Ability to answer phones, maintain accurate correspondence and field/answer all routine and non-routine questions.
• Excellent verbal and written communication skills. Ability to convey information effectively and provide others with a clear understanding of information.
• Ability to provide full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Excellent organizational skills and the ability to develop systems and processes. 
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Use phone, keyboard, mouse, 10-key calculator, printer, scanner, fax and other office equipment with proficiency.

Education Requirements: High School Diploma or equivalent.

May be subject to the following screening requirements: Drug Screen, Criminal Background Check.

Equal Employment Opportunity:
We are an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment on the basis of race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.