Hybrid Principal Architect - DTC chez Randstad India Private Limited
Randstad India Private Limited · Bangalore, Inde · Hybrid
- Senior
- Bureau à Bangalore
Key Responsibilities:
Lead the architectural design of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
Collaborate with sales, delivery, and pre-sales teams to develop proposals, define scope, and craft tailored ServiceNow solutions.
Drive the creation of high-quality pricing models and cost estimates based on technical solutions and customer requirements.
Participate in customer meetings to understand needs, propose ServiceNow capabilities, and design scalable, extensible solutions.
Prepare architecture documents, high-level designs, and solution blueprints.
Own the solution sign-off process and ensure alignment between business goals, customer needs, and technical feasibility.
Guide development teams during implementation to ensure adherence to the approved architecture.
Stay up to date with ServiceNow platform enhancements and roadmap.
Required Qualifications:
7+ years of ServiceNow experience, with at least 2 years as a Solution Architect.
Deep knowledge of the ServiceNow platform, architecture, and modules like ITSM, ITOM, HR, SecOps, or GRC.
Proven experience in creating technical proposals, estimates, and solution documentation.
Experience working with both offshore and onshore delivery models.
Strong stakeholder management and presentation skills.
Certified ServiceNow System Administrator (mandatory); CIS in one or more modules preferred.
Experience in Agile or hybrid delivery methodologies.
Nice to Have:
ITIL Foundation Certification.
Experience with ServiceNow cost modeling and licensing structures
Company
about randstad
Randstad is the global leader in the HR services industry. We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people. We call it Human Forward. In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients. Furthermore, we trained more than 350,000 people. Randstad is active in 38 markets around the world and has top-three positions in almost half of these. In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext (symbol: RAND.AS). For more information, see www.randstad.com
people at the heart of everything we do
Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do; this goes for our clients, our candidates, our employees and society. By combining our passion for people with the power of today’s technologies, we support people and organizations in realizing their true potential. We call this Human Forward.
human forward starts with you
Randstad’s purpose is: supporting people and organizations in realizing their true potential. And this starts with making your work meaningful every day. It’s people-work at its best. Making work meaningful. So if you recognize yourself in the profile above, we gladly invite you to apply for this role.
our vision
Shaping the world of work. Our Purpose: our purpose is to support people and organizations in realizing their true potential
our brand promise
human forward
our core values
· to know · to serve · to trust · simultaneous promotion of all interests · striving for perfection
what do you get in return?
In return for your talent and effort we pay a good, competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: we’re 38,280 employees strong, with over 4,861 offices in 38 countries. And 47% of our management is female. Randstad’s performance standards are high, but as a team, we’ll make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded, entrepreneurial, and vibrant company culture. Sure you’ll work hard, but this hard work is also rewarded, and success is celebrated. It’s the culture you’ll find in any of our global Randstad offices.
