Hybrid Assistant Manager Stadium Setup chez Birmingham-Jefferson Convention Complex (BJCC)

ABOUT THE BJCC

Summary/Objective 
The Assistant Manager of Stadium Setup is responsible for the day-to-day operations of Protective Stadium setup department. Responsibilities include managing personnel, coordinating, planning and executing setup operational activities for Protective Stadium, Stadium Meeting Rooms/Suites, and adjacent properties as assigned. 

Directs the work of teammates to ensure that setups are designed in the most efficient and safe manner, to include coordinating staging, tents, temporary signage, seating, tables, chairs, podiums, various floor setups and etc. Serve as a liaison with stadium tenants in the absence of the senior management. 

Essential Duties/Responsibilities  

Demonstrates understanding and full performance ability in each of the following:

• Ability to develop, communicate and monitor policy, procedure, and standards for the Stadium Setup Department.
• Review event invoices with management to ensure accuracy.
• Demonstrates understanding of managing and operating in a large public complex, such as a Stadium and performs responsible management duties that provide a superior experience for clients and guests.  
• Expertise in coordinating logistical and planning various types of setups, staging, safety procedures associated with the work and operating equipment associated with the work.  Reviews event documents for planning, executive and assignments of supervisor and workforce.
• Develops innovative systems for event setups, conversions and teardowns to maximize labor efficiency. Manages time of self and teammates, appropriately.
• Knowledge, operation, and maintenance of equipment associated with the work.
• Understanding of staffing requirements for large public events, manages labor costs, makes labor cost projections, prepares work schedules, and assures adequate staffing coverage for department.  
• Proficient in safety standards, and personal protective equipment associated with the work; complies with safety standards, conducts on-going safety training, documents, and monitor progress.
• Experience in inventory control and supply management and maintaining a storage and inventory management system. Expected to manage all inventory and supplies associated with Protective Stadium setup equipment. 
• Assists in the development and management of a departmental budget.  Fiscally responsible in purchasing supplies and equipment; reconciles billing and invoices and processes payables efficiently.  
• Manage and direct a diverse group of teammates and business partners to maximize the Stadium Setup operations and services of the BJCC complex.  Works cooperatively with all internal departments to plan, coordinate, and execute a high level of setup and guest service.
• Performs related duties as required.

Competencies
Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Safety Focus, Job Knowledge, Operations & Maintenance Management, Financial Administration, Problem Solving, Technical Skills, Business Alignment, People Management, Learning and Development

Work Environment
This position may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment will require work outdoors and exposed to the elements (heat, rain, etc.).  

Physical Demands

Position requires lifting, climbing, carrying, bending, stooping, squatting and kneeling for extended periods of time.  Extensive walking and or standing.  Ability to lift up to 50-pound items with or without assistance, while maintaining good balance.  Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time. Requires ability to push loaded dollies and operate forklifts, sky lifts and a variety of small commercial equipment and hand tools. Requires ability to read, write, analyze, interpret, speak and present effectively. Requires ability to visually inspect.

Position Type/Expected Hours of Work
This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed.

Required Education and Experience

• Five (5) years related experience in setup operations at the supervisory level, preferably in a large public venue, arena, stadium, performing arts/theater, hotel, or health care facility.  

• Associate degree from an accredited college or university with emphasis in Business, Management, Public Administration, or a related field preferred, or a combination of experience and some college. Industry certification(s) preferred.  
• Forklift operation certification, or the ability to become certified within 90 days of employment.
• Valid State of Alabama Driver License.

Additional Eligibility Qualifications

• Knowledge of Local, State and Federal Laws and Guidelines relating to safety in the workplace.
• Ability to understand oral and written instructions in English. Bilingual (fluent in Spanish) is a plus.
• Working knowledge of application and maintenance of equipment and tools associated with the work (trucks, sky lifts, forklifts, hand trucks, hand tools and other small equipment & machinery. 
• Experience repairing equipment and property associated with the works, such as seats, stages, floors, etc. is required.
• A wide degree of creativity and latitude is expected, with strong management skills.
• Ability to be supervised and work cooperatively with co-workers and provide good internal and external customer service.
• Ability to prioritize work assignments and meet deadlines. 
• Demonstrates the ability to remain flexible and adjust to situations as they occur to manage projects. Is results driven.
• Must be able to anticipate problems and implement immediate corrective action.
• Ability to safely operate a forklift (certification preferred or ability to be certified within 90 days of hire), hand trucks and tools and equipment.
• Must have experience planning and managing multiple projects.
• Must have proficient computer and technology skills in the use of Microsoft Office software.