
Hybrid Customer Service Manager (Lidcombe, AU, NSW 2141) chez Manitou Group
Manitou Group · Lidcombe, Australie · Hybrid
- Professional
- Bureau à Lidcombe
POSITION OVERVIEW
As the Customer Service Manager, you will be responsible for driving after-sales service operations across Australia, New Zealand, New Caledonia, and French Polynesia. You will lead a dedicated service team, provide technical training and support, oversee warranty management, and ensure top-tier customer satisfaction. This role involves close collaboration with internal teams, external partners, and our global Product Units and headquarters, which are mainly in France and the US.
Reporting Structure: Relationships:
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Manitou Group:
Manitou Australia:
Dealer Network:
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Manitou Centers:
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POSITION RESPONSIBILITIES:
Customer Service & Technical Support:
Service Performance & Business Growth:
Team Leadership & Management:
Risk & Compliance Management:
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POSITION REQUIREMENTS:
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Experience:
Education Qualification(s):
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Technical Competencies:
Communication:
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PERSONAL ATTRIBUTES:
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