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Hybrid Family Support Specialist Manager chez Urban Strategies, Inc.

Urban Strategies, Inc. · Chattanooga, États-Unis d'Amérique · Hybrid

70 000,00 $US  -  70 000,00 $US

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TITLE:  Family Support Manager  

REPORTS TO: Senior Project Mgr. or Family Support Specialist Mgr. 

SUPERVISORY RESPONSIBILITIES: Responsible for supervision of case management and outreach staff. 

 
BACKGROUND:
 

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in  

communities that are undergoing comprehensive physical revitalization.  

 

Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered. 

 

JOB SUMMARY: 

The Family Support Specialist Manager directs family support services, referrals, and community service coordination to foster economic self-sufficiency and improve the quality of life for residents, leading a team to ensure family stability and success. 

 
JOB RESPONSIBILITIES
:

  • Lead family support meetings, analyze data, and coordinate strategies to meet performance measures.  
  • Conduct intake, assessments, and home visits, assisting residents with development plans and service navigation.  
  • Maintain confidentiality and track resident data in LEARN.  
  • Attend community meetings and participate in program-related meetings.  
  • Flexibility to work nights, weekends, and travel as needed.  
  • Perform additional assigned duties.  

 

QUALIFICATIONS: 

  • Bachelor's degree required; Master's degree preferred in Social Work, Sociology, Psychology, or relevant field, or equivalent education/experience.  
  • 5 years of nonprofit or human services experience providing assessments, referrals, and follow-up.  
  • Supervisory experience preferred.  
  • Commitment to family-focused service planning and program philosophies.  
  • Ability to handle privileged information confidentially and culturally sensitive.  
  • Availability to work evenings/weekends as needed. 
  • Valid driver's license and access to a vehicle.  
  • Strong interpersonal, organizational, and time management skills.  
  • Ability to analyze data and design programs based on resident-driven and data-driven rationale.  
  • Comfortable working independently and in a team environment.  
  • Computer proficiency in MS Office Suite and other software. 

 

Urban Strategies, Inc. is an Equal Opportunity Employer.


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