Hybrid Program Assistant chez City of Norfolk, VA

About the Department

The City of Norfolk's Department of Public Works is currently seeking a Program Assistant for its Keep Norfolk Beautiful Division. The Program Assistant for Keep Norfolk Beautiful (KNB) plays a vital role in supporting the division's sustainability, beautification, and environmental stewardship initiatives. This position combines administrative coordination, volunteer management, and community outreach to enhance KNB’s mission of reducing litter, promoting recycling education, and fostering citywide cleanup efforts.

The Department of Public Works builds, maintains, and operates the physical infrastructure that supports and enhances the lives of Norfolk’s residents, businesses, and visitors. This includes the City’s storm water system, street network, and waste management and recycling systems.  The department is comprised of eight divisions that work together to ensure safe and efficient commutes, attractive neighborhoods, and clean, well-maintained streets and sidewalks.

Keep Norfolk Beautiful engages residents and businesses in improving the city through litter cleanups, volunteer programs, and educational outreach. These efforts promote a shared understanding of how our actions impact public systems and reinforce our collective responsibility to maintain a safe and clean city.

Position Duties

The City of Norfolk's Keep Norfolk Beautiful (KNB) Division, part of the Department of Public Works, promotes environmental stewardship through education, outreach, and volunteer cleanup projects. KNB is seeking a dedicated Program Assistant who is passionate about sustainability to support its initiatives and collaborate closely with Norfolk’s Waste Management and Public Works teams.

This multifaceted role combines responsibilities as a Budget and Fiscal Technician, Office Manager, Volunteer Coordinator, and Community Cleanup Assistant. The Program Assistant will handle administrative tasks including office management, data entry, customer service, and procurement. In addition, the role oversees volunteer coordination and supports events and outreach efforts related to litter prevention, recycling education, sustainability, beautification, and cleanup activities throughout the city.

Outreach programs include: 

• Adopt-A-Spot
• America Recycles Day 
• Arbor Day
• Bag the Beach and Bag the Park
• Cigarette Litter Prevention
• Clean the Bay Day
• Pop Up Community Cleanups and Beautification
• Great American Cleanup
• Green Bucket Brigade
• Green Education
• Grow Norfolk
• Household Hazardous Waste Drop Off Events (2-3 Per Year)
• International Coastal Cleanup
• Jammin’Jamz Tree Giveaway
• Live Green Norfolk
• Various educational and awareness activities with community partnerships and in support of the Public Outreach Coordinators and Programs Manager

Minimum Qualifications

Preferred Education/Experience: Direct experience working for the City of Norfolk at KNB is preferred or for an extensive experience working in an environmentally sensitive program with volunteer coordination.   

Additional Preferred Experience:  Customer Service, Event Coordination, Volunteer Coordination, Social Media Content Development, and Budget Support -Bookkeeping, Purchasing and Procurement

Other Qualifications

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