Hybrid Seasonal Retail Sales Associate chez Petersen Automotive Museum
Petersen Automotive Museum · Los Angeles, États-Unis d'Amérique · Hybrid
- Junior
- Bureau à Los Angeles
About the role
Retail Associate responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. A retail associate should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a retail associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a retail associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
What you'll do
- Meeting and making a connection with customers, asking questions and listening to shoppers’ needs, then giving options and advice on meeting those needs
- Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, the Petersen, and the purchase
- Maintaining selling floor presentations, and restocking them as needed
- Learning the Petersen’s systems and procedures to enhance selling efficiencies and complete support duties
- Achieving personal sales goals
- Receiving and labeling inventory
- Develop product knowledge by reading current vendor tags and pamphlets and attending training in order to communicate it to the customer
- Be aware of current promotional events and sales
- Maintain good housekeeping standards
- Adhere to Loss Prevention and inventory control and compliance procedures
- Regular, dependable attendance, and punctuality
Qualifications
- Basic understanding of sales principles and customer service practices
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Solid computer skills
- Ability to work with minimal supervision
- Highly organized and able to store items efficiently
- Excellent verbal and written communication skills
- Proficiency in English
- Availability to work flexible shifts
Education and Experience:
Minimum Education (or substitute experience) required:
- High school diploma or equivalent is strongly preferred
Minimum Experience required:
- 1 year work experience as a Retail Sales Associate, Sales Representative, or similar position