Hybrid Corporate Trainer - Mortgage/Lending Operations chez Park Place Finance

Park Place Finance is seeking a proactive and versatile Corporate Trainer to support the professional development of our operational teams across multiple departments, including Loan Processing, Loan Servicing, Underwriting, Marketing, and other emerging functions. This role will be responsible for designing and delivering effective training programs that enhance employee skills, improve performance, and ensure operational excellence across the organization.

Responsibilities:

• Develop and deliver training programs for multiple departments, adapting content to specific roles and responsibilities.

• Onboard new employees with role-specific and company-wide training to ensure smooth integration into their teams.

• Conduct ongoing skills training for existing staff to improve efficiency, compliance, and job performance.

• Collaborate with department heads to identify training needs, skill gaps, and process improvement opportunities.

• Maintain up-to-date knowledge of mortgage/lending industry regulations, company policies, and departmental procedures to ensure training is accurate and compliant.

• Create and maintain training resources, including manuals, SOPs, presentations, and e-learning materials.

• Track and assess the effectiveness of training programs through performance metrics, feedback, and evaluation tools.

Requirements

• Minimum of 3 years of training, facilitation, or operational experience in the mortgage/lending industry or related field.
• Strong understanding of operational areas (loan processing, underwriting, servicing, marketing, etc.).
• Excellent communication, presentation, and facilitation skills.
• Ability to adapt training styles to various learning preferences and departmental needs.
• Highly organized with strong project management skills.
• Proficiency in Microsoft Office Suite, learning management systems (LMS), and virtual training platforms.

Ideal Candidate Attributes

• Flexible and adaptable, able to work across multiple functional areas.
• Passionate about continuous learning and employee growth.
• Analytical and detail-oriented, with a focus on measurable results.

Benefits

• Competitive compensation package with performance incentives.
• 100% company-paid insurance (health, dental, vision) premiums for you & your family.
• 401k plan with up to a 4% company match.

• Opportunities for professional growth and advancement.

• A collaborative team culture and leadership invested in your success.

• The chance to directly impact company growth by training top industry talent.