Hybrid Automotive Cashier/Appointment Coordinator - Mercedes-Benz chez Larson Motors Inc

Description

Location: Fife, WA
Job Type: Full-time
Reports To: Service Manager
Salary: $36,000 - $44,000 annually

Join Our Team as a Cashier/Appointment Coordinator at Mercedes-Benz of Tacoma!

Mercedes-Benz of Tacoma is seeking a motivated and customer-focused individual to join our service team as a Cashier/Appointment Coordinator. This dual role is essential to creating an exceptional experience for our customers, ensuring their service appointments are scheduled smoothly and their checkout process is seamless and positive. If you're looking for an entry-level role with growth potential in a reputable automotive brand, this is the perfect opportunity for you.

What You’ll Do:

Cashier Responsibilities:

• Greet customers warmly and professionally, ensuring a friendly and welcoming atmosphere.
• Listen attentively to customers’ needs, providing accurate information and assistance.
• Process customer payments (cash, credit cards, checks), and maintain proper record-keeping for all transactions.
• Accurately compute and process bills, ensuring the checkout process runs smoothly.
• Reconcile the cash drawer at the end of each day.

Appointment Coordinator Responsibilities:

• Serve as the first point of contact for customers scheduling service appointments.
• Provide detailed information about available services and coordinate appointment schedules.

Additional Duties:

• Serve as a backup receptionist when needed.
• Manage incoming and outgoing mail efficiently.
• Handle multiple tasks simultaneously, ensuring deadlines are met and exceeding customer expectations.
• Assist with additional tasks as required.

What We’re Looking For:

• Strong customer service skills and a friendly, professional demeanor.
• Attention to detail and the ability to manage various tasks in a fast-paced environment.
• A positive attitude with a strong desire to learn and grow within the automotive industry.
• Basic computer and math skills for handling transactions and scheduling.
• Previous cashier or customer service experience is a plus but not required.

Why Join Mercedes-Benz of Tacoma?

• Competitive hourly wage with opportunities for growth.
• Work with Mercedes-Benz, a brand known for its quality and reputation.
• Supportive team environment where you’ll be valued and given the tools to succeed.
• Room for advancement within the company, making this a great opportunity for someone eager to start their career in the automotive industry.

If you're ready to take the next step in your career and be part of a team that values customer service excellence, apply today to join the Mercedes-Benz of Tacoma family!

Larson Automotive Benefits:

• Medical Coverage: Full-time employees are eligible for group medical insurance beginning the first of the month following 60 consecutive days of employment. We offer four plan options, including a $0 cost plan for employees.
• Vision & Dental Insurance: Optional vision and dental plans are available to enhance your coverage.
• Company-Paid Life & AD&D Insurance:

                    o $10,000 in life insurance

                    o $40,000 in AD&D insurance for all benefits-eligible employees

• Additional Coverage Options:

                    o Supplemental Life and AD&D

                    o Long-Term Disability (LTD)

                    o Accident Insurance

                    o Hospital Indemnity

                    o Pet Insurance

Wellness & Support Programs

• Employee Assistance Program (EAP): A confidential, no-cost program offering support for:

                    o Mental health and emotional well-being

                    o Substance abuse

                    o Financial and legal challenges

                    o Family and relationship concerns

• KOFE (Knowledge of Financial Education): A free financial wellness program that provides budgeting tools, educational content, and personal finance support.

Retirement Planning

• 401(k) with Company Match:

                    o Eligible after 60 days of employment (age 21+).

                    o Automatic enrollment starts at 3%, increasing by 1% annually for the first 3 years.

                    o Company match: 50% of the first 4% contributed.

                    o Optional flat-dollar and ROTH contributions available.

                    o Employees can opt out at any time.

Time Off & Holidays

• Paid Time Off (PTO):

                    o Accrual begins on your first day.

                    o Eligible to use after 90 days of employment.

                    o Accrual schedule:

                             0–2 years: 1 hour per 40 hours worked

                             3–10 years: 1.53 hours per 40 hours worked

                             10+ years: 2.30 hours per 40 hours worked

• Paid Holidays: Hourly employees receive six paid holidays per year.

Employee Perks

• Employee Vehicle Purchase Program: Access exclusive pricing on all brands we offer. Contact your dealership’s General Manager to learn more.

We are committed to supporting our employees with the resources they need to thrive—personally and professionally. Join Larson Automotive Group and build a rewarding future with a team that invests in your success.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience.
• Basic mathematical aptitude
• Clear and concise communication skills
• Customer service experience
• Ability to independently problem solve.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.