CarDon & Associates is now seeking a Clinical Liaison for our Evansville Market.
BASIC FUNCTION: Primary objective is identifying, prioritizing and developing lead sources within assigned market; Management of referral sources in regards to leads, relationships and clinical assessments of referrals; Ensures smooth transfer/admission from the hospitals to CarDon Healthcare facilities for any appropriate patients from a primary referring hospital.
EDUCATION, QUALIFICATIONS, CREDENTIALS: Registered Nurse or Licensed Practical Nurse, in good standing with the State of Indiana, preferred. Education in the healthcare field and previous experience in the long-term care field is desirable. Has knowledge of and special sensitivity to the needs of the aging. Projects a confident, creditable professional image. Able to communicate effectively with referral sources, clinicians, potential residents, and family members.
RESPONSIBLE TO: Health Facility Administrator
ESSENTIAL FUNCTIONS: The employee must be able to perform each essential function effectively to be successful in this position.
Pre-Admission Assessment and Service Coordination:
Receive leads from providers, facilities, or any customer source, and converts appropriate leads to drive census.
Manage and coordinate leads from key hospitals in the market.
In conjunction with facility requirements/abilities, clinically assess patients to determine if the admission criteria is met.
Make contact with potential leads as a representative of CarDon facilities.
Review charts and assist with any questions from lead and/or family members.
Obtain the necessary information (medical and financial) to qualify patients for admission.
Troubleshoot areas of Admission; Public relations, pre-certification and physician follow up in conjunction with facility.
Sales and Marketing Coordination:
Manage customer relationships in accordance with the facilities sales plan.
Conduct regular visits to referring hospitals, build and maintain relationships with Discharge Planners, Case Managers, Physicians and all other potential referral sources.
Initiate contact calls to identify new and potential business sources. Identify new physicians and assist with scheduling meetings with physicians.
Maintains thorough knowledge of the market in general and the specific products, services and acuity trends within the market.
Identify the options for partnering with other providers in the market and assist them to develop partnerships with necessary providers.
Coordinates community education and events for hospitals, physicians and other referral sources.
Follow up with referral sources with case studies and updates.
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