Hybrid Systems Administrator – UKG Pro - Long Term temporary role chez myCareer - NSW Government
myCareer - NSW Government · Sydney, Australie · Hybrid
- Professional
- Bureau à Sydney
Systems Administrator (UKG Pro)
SNSW Grade 7/8 - base salary from $105,986 to $124,957 + superannuation and annual leavae loading
Location – Gosford, Parramatta or Haymarket
1 x Temp Full-Time until September 2027
About Our Team
Join our dynamic Technology Services & Platform team, where we're revolutionizing digital service delivery for millions of customers. We deliver best-in-class self-service platforms and cutting-edge technologies that enable rapid product development and seamless customer experiences. With a relentless focus on security, resilience, and cost optimization, we empower development teams to build trusted, secure, and efficient products.
What We Offer
Competitive salary package
Flexible working arrangements
Professional development opportunities
Access to latest DevOps tools and technologies
Collaborative and innovative environment
Make a meaningful impact on NSW digital services
Career progression pathways
About the Role
We are looking for a skilled System Administrator to manage and optimize our UKG Pro platform. As the in-house administrator, you will be the primary point of contact for all UKG Pro-related issues, acting as a liaison with the vendor for platform updates, troubleshooting, and change management. You will also be responsible for user onboarding, resolving incidents, and ensuring the platform runs smoothly to support HR and payroll functions. This role is key to ensuring a seamless experience for users and the efficient operation of the UKG Pro system.
Key Responsibilities:
System Monitoring & Optimization:
Monitor system performance, conduct regular maintenance (patching), and optimize for scalability, security, and cost efficiency.
Perform security audits, vulnerability assessments, and collaborate with vendors to address security and performance issues.
Manage Disaster Recovery (DR) testing to ensure platform resiliency and quick recovery in case of failure.
Automate repetitive tasks like access reviews, deployments, and user management to improve efficiency and reduce manual effort.
Vendor Liaison & Updates:
Serve as the technical contact with vendors, managing updates, patches, and feature releases.
Lead testing, validation, and deployment of vendor updates, ensuring compatibility and smooth integration
Incident & Problem Management:
Handle platform-related incidents and user issues, collaborating with vendors for resolution when necessary.
Ensure timely resolution of issues, maintaining platform uptime and stability.
User Access & Role Management:
Manage user onboarding, and training for the platform.
Configure and manage role-based access controls (RBAC), enforce security protocols, and ensure appropriate access levels.
Platform Monitoring & Optimization:
Regularly monitor platform performance, security, and availability, ensuring compliance with best practices.
Work with vendors to address performance or security concerns.
Documentation & Reporting:
Maintain records of platform changes, incidents, and resolutions.
Provide regular reports on platform performance and vendor interactions.
