Hybrid Lookout Ridge Playground Attendant chez City of Woodbury, MN

About the Department

To monitor the use of Lookout Ridge and provide patrons excellent customer service in a clean, safe and comfortable atmosphere.

Position Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Accurately collect and enter fees from playground patrons, field trips and birthday parties into point-of-sale system.
• Keep accurate attendance and accident records.
• Open and close the Lookout Ridge ticket booth and playground area. 
• Operate standard office equipment to include computers, tablets, projectors, credit card readers and more. 
• Access information in RecTrac computer program and assist with automated ticketing kiosk.
• Welcome guests and interact with patrons, field trips and birthday parties in positive and friendly manner.  
• Provide public with information and rules for Lookout Ridge.
• Keep supervisor informed of any suggestions or concerns.
• Communicate with birthday party hosts to ensure appropriate service and positive experience.
• Enforce Lookout Ridge rules to maintain safety and proper use of the play structure.
• Supervise birthday parties and groups as assigned. 
• Keep birthday parties moving on time.
• Prepare work area for daily operation.
• Perform light maintenance including, but not limited to: room set-up and take-down, general cleaning of windows, floors, spills, tables, chairs, vacuuming, emptying trash cans, or other cleaning as assigned.
• Stock inventory. 
• Report acts of vandalism and equipment needing repair.
• Perform daily and nightly cleaning tasks
• Pick up debris and litter.
• Other duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age.
• Customer service skills.

PREFERRED QUALIFICATIONS:

• Previous Guest Services experience.
• Experience with cash handling and point-of-sale transactions.

Other Qualifications

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear.  The employee is occasionally required to use hands to finger, handling, feeling or operating objects, tools, or controls, and reaching with hands and arms.  The employee is required to climb or balance, stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee often works in outside weather conditions.  The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals.    

The noise level in the work environment is usually moderately noisy.

The employee will frequently work under changing priorities, in peak workloads, overtime situations, adverse conditions, and come in contact with clientele of various backgrounds and needs.